ZoneAlarm issue

Discussion in 'Computer Support' started by Nirenberg, David, Sep 12, 2004.

  1. I can access the inernet after a reboot. However, after leaving my computer
    on (but inactive) I lose the ability to access the interent without either
    rebooting or turning off ZoneAlarm. After accessing the internet, I can
    turn ZoneAlarm back onwithout problem. The problem started after I added a
    D-link router to the computer (connected by Ethernet cable) so as to share
    with a newly purchased laptop.

    The operating system is Windows XP.

    Any ideas?

    Thanks.
     
    Nirenberg, David, Sep 12, 2004
    #1
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  2. Is Zonealarm configured to block all access after a set period of
    inactivity? In Zonealarm, under "program control/main", there is a setting
    for "automatic lock", which can be causing your problem by shutting down all
    traffic after a set amount of time, or when your screensaver activates. If
    this is the case, you should see the Zonealarm icon change in the task bar,
    and should be able to right-click it and unlock the traffic again.
     
    mentalguy2004, Sep 12, 2004
    #2
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  3. Nirenberg, David

    Scribner Guest

    I have, and have had, the exact same problem. But my Automatic Lock
    is "OFF." I am forced to turn ZA off and on to be able to access the
    internet. I also notice that it does not shut down everything at
    once. The programs go down like dominos. This problem started in
    version 4 and continues into version 5.
     
    Scribner, Sep 12, 2004
    #3
  4. Nirenberg, David

    127.0.0.1 Guest

    this may or may not solve your problem, but give it a try...

    \my network places\properties\local area
    connection\properties\configure\advance\smart power down\ select disable

    XP is wierd about some network cards.
    had this problem on older machines upgraded from NT to XP.

    -a|ex
     
    127.0.0.1, Sep 12, 2004
    #4
  5. Thanks. Mycomputer called it something else. It was under
    ..../configgure/advanced/power management but there it was: Let computer turn
    this off to save power. I'm guessing that unchecking it will solve the
    problem.

    (I'm hoping this isn' t too wasteful, I don't like to waste electricity but
    this was geetting annoying.)
     
    Nirenberg, David, Sep 12, 2004
    #5
  6. Nirenberg, David

    mhicaoidh Guest

    Taking a moment's reflection, Nirenberg, David mused:
    |
    | Thanks. Mycomputer called it something else. It was under
    | .../configgure/advanced/power management but there it was: Let computer
    | turn this off to save power. I'm guessing that unchecking it will solve
    | the problem.

    If that doesn't work, since you the problem didn't surface until adding
    a router, you may need to add the subnet of your LAN to ZA's Trusted Zone
    .... Firewall, Zones tab, Add, Subnet ... enter the information for that
    window. I had to do this when ZA went to version 4 or else I would lose
    connectivity after a few days.

    For example, it won't be the IP of your router, but if your router's IP
    is 192.168.1.1 then the IP you would enter would be 192.168.1.0 with a
    Subnet of 255.255.255.0 ...
     
    mhicaoidh, Sep 13, 2004
    #6
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