ZoneAlarm has detected a problem with your installation, and therefore has restricted Internet acces

Hi,

I have had no end of problems as late with ZoneAlarm and removed it and also
removed as much trace from the registry as I could find.
Can anyone advize me on what i have missed as i keep getting the blocked
internet access with the 'Don’t panic'.??????
I removed the internet logs as instructed to no avail!

TIA

 

I have a note here about one of the older versions of Zonealarm which will
dissable internet access if their software is removed. This in fact is
technicaly not legal for them to do, but they did it anyways.

These instructions are a copy that was taken from Zonealarm.

______________________________________________________________


WARNING - The instructions below are for users who have uninstalled a Zone
Labs product, and have lost ALL Internet access.



** STEP 1 ** Boot into Safe Mode:



If you have Windows 98/2000/ME/XP, Reboot your system into Safe Mode (with
NO networking if you have that option). Click on Start, Help, and type
"Safe Mode" if you don't know how to do this.





** STEP 2 ** Remove Registry Entry (Windows 95/98/ME ONLY) :



Important Advisory: Deleting registry entries incorrectly may cause serious
problems to your operating system (OS) which may necessitate the need to
reinstall the OS. Please make sure you are able to perform these deletions
correctly before you decide to edit the entries. If you are not sure, you
should seek help from someone who is familiar with editing the registry.



For information about how to edit the registry in Windows, click Start, Run,
and type "regedit.exe". Click "Help," then "Help Topic." Click "Changing
Keys and Values." Also, you should always make a backup (see your help
files) of the registry before editing it.



- To edit the registry, go to Start/Run and type: "regedit."

- Navigate in the left pane to this entry and delete the appropriate key:



W95/98/Me/XP
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\VSDATA95



Click File, Exit to finish. (NOTE - If on reboot you get a VXD error, hit
Enter. In this case, you will need to perform the REGEDIT sequence again
from the normal Windows, since Windows didn't allow registry changes while
in Safe Mode.)



** STEP 3 ** Remove Files:



To make sure that you can see the ZA/ZAP system files, if they are still on
your computer, click Start, Help, then type either "hidden files" or "show
all files" - one of these should tell you how to make sure ALL files are
visible. Follow the instructions given. Be sure to change this back after
you are done.



- Click Start, Find or Search, select your local hard drive, type in
"VSDATA*.*" and click on the Search button.

- If you find any files named VSDATA95 or VSDATANT, delete them (you can do
this from the search window).

- Now in the find field, type in "INTERNET LOGS", and click Search.

- You should see a folder - delete the folder. This removes the database
files. They are recreated if you run ZA/ZAP again.



** STEP 4 ** Clean up deletions:



- Empty the trash (recycle) bin.

- Reboot your machine normally.



** STEP 5 ** Finish Uninstalling:



Now you should have your access back. Point your browser to
www.zonelabs.com, click on Support, then on Technical Support, and then on
Install/Uninstall. Select your operating system. Follow the instructions
there to complete the uninstall. If any do not apply, simply continue on to
the next.



NOTES FOR FUTURE UNINSTALLING:



- If you reinstall ZA/ZAP, and need to UNinstall again, be sure you always
say Yes to delete all files, and say Yes to allow Truevector to shut down,
or it cannot remove files properly. It is also a good idea to keep the file
that you downloaded to install with.

- If you ever need to shut down ZA/ZAP while figuring out any configuration
issues - On the Configure Panel, UNcheck the boxes to "Load At Startup" and
"Show Shell Toolbar" if you have one (if not, then Right-click on the gray
taskbar along the bottom of your screen, select Toolbars, and Uncheck the
ZoneAlarm DeskBand). You can now reboot with no ZA/ZAP process running.




______________________________________________________________

--

JANA
_____


Hi,

I have had no end of problems as late with ZoneAlarm and removed it and also
removed as much trace from the registry as I could find.
Can anyone advize me on what i have missed as i keep getting the blocked
internet access with the 'Don't panic'.??????
I removed the internet logs as instructed to no avail!

TIA

 

Thank you