Yet another Intermittent 'Acquiring Network Address' issue

Discussion in 'Wireless Networks' started by Rohan, Jan 16, 2009.

  1. Rohan

    Rohan Guest

    I know there's another post with an almost identical title, but it seems to
    be heading off into different territory, so...

    I'm running 3 HP laptops - 2 using Vista, the third running XP. Also
    connected to my wireless network are three Apple Airport Express, and a PS3.
    I'm running a Belkin N1 Vision router.

    I have enabled security (WPA2) and all devices can successfully connect to
    my network. The issue is that the laptop running XP intermittently drops the
    connection and in the Wireless Network Connection window continually is
    'Acquiring Network Address'. I then have to re-connect manually but even then
    that doesn't fix the problem. The frustrating thing here is that all other
    devices do not have this problem, and I know that this can happen to the
    laptop running XP regardless of it's location in my home and proximity to the
    router. Yes, I have 5.8ghz cordless phones also but they don't seem to impact
    my network with the Vista laptops never experiencing the same issue as the
    laptop running XP. They are all different models of laptop and yes the one
    running XP is the oldest of the three (about two years old). The XP laptop is
    up to date with the latest XP service pack.

    As I write this the XP laptop has been connected and has remained connected
    for around 45 minutes without issue. But chances are that won't be the case
    some time from now and I'll be back where I was.

    I've tried running WinSock XP Fix and so far that may have done the trick.

    Any suggestions on what I can try should the laptop running XP drop out
    again? Grateful for any useful tips and procedures.

    PS - yes, I could upgrade the XP laptop to Vista - except that it's my
    wife's work laptop. Right now she's about to kill me (yes, I think that's not
    too much of an exaggeration) if her laptop drops out again when she needs to
    connect to the office so I'm desperate for some knowledgeable assistance.
    Also, the problem is connecting to my network, not connecting remotely to the
    office.
     
    Rohan, Jan 16, 2009
    #1
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  2. Rohan

    James Egan Guest

    Check that the pc encryption and authentication matches the router.

    I know you shouldn't have to do that since it used to work okay and
    you haven't changed anything, but occasioanlly these things happen.

    Just last week two of my pc's were misbehaving occasionally and I
    noticed that the encryption settings had been reset to aes which is
    wrong because the router can only handle tkip. It's happened before
    too. I suspect it's when windows update updates relevant files but I
    can't say for sure.


    Jim.
     
    James Egan, Jan 16, 2009
    #2
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  3. Hi
    Check the Power Saving of the Laptop's Wireless card.
    If it is set to save power, try to uncheck it.
    Some Wireless cards have the tendency to become unstable when they laps to
    Power Saving Mode.
    http://www.ezlan.net/example/powersave.jpg
    Jack (MS, MVP-Networking)
     
    Jack \(MVP-Networking\)., Jan 17, 2009
    #3
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