XP restart vs msconfig restart

Discussion in 'Computer Support' started by Opsimath, Jul 29, 2005.

  1. Opsimath

    Opsimath Guest

    Does anyone know what would cause a difference in the computer
    response to the 'Restart' command when issued by msconfig or by
    Windows XP? When exiting msconfig, I say 'ok' to restart and have no
    problem. But in XP, when I go to Start>Shutdown>Restart, the computer
    hangs and the shutting down screen.

    Is there some way for me to locate the problem? Thanks for any help.
     
    Opsimath, Jul 29, 2005
    #1
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  2. Opsimath

    Jamco Guest

    any errors showing up in event viewer
     
    Jamco, Jul 29, 2005
    #2
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  3. Opsimath

    why? Guest

    Yes, research and reading.

    Searching the often posted and mentioned www.google.com ,
    http://support.microsoft.com ,
    http://groups.google.com/group/24hoursupport.helpdesk?

    Many posts you will find point to -

    The excellent aumha site and in particular this page
    http://aumha.org/win5/a/shtdwnxp.htm
    and eldergeek pages and this url
    http://www.theeldergeek.com/shutdown_issues_in_xp.htm


    From an Unk post

    "It is Now Safe to Turn Off Your Computer" Error Message When You Try to
    Shut Down Your WinXP,
    Win2000 Computer. http://support.microsoft.com/?kbid=810903

    Resources to Help Troubleshoot Shutdown Problems in Windows XP
    http://support.microsoft.com/?kbid=308029

    You cannot log off, restart, or shut down your Windows XP-based computer
    http://support.microsoft.com/?kbid=831431

    Windows stops responding during Windows XP shut down
    http://support.microsoft.com/?kbid=307274

    You May Not Be Able to Shut Down Your Windows XP Computer
    http://support.microsoft.com/?kbid=320008

    Boot or shutdown problems after Service Pack 2 installation
    http://www.michna.com/kb/WxSP2.htm#Boot_or_shutdown_problems_after_Service_Pack_2_installation


    Me
     
    why?, Jul 29, 2005
    #3
  4. Opsimath

    Opsimath Guest

    On Fri, 29 Jul 2005 15:25:36 GMT, why?

    |
    |On Fri, 29 Jul 2005 10:36:11 -0400, Opsimath wrote:
    |
    |>Does anyone know what would cause a difference in the computer
    |>response to the 'Restart' command when issued by msconfig or by
    |>Windows XP? When exiting msconfig, I say 'ok' to restart and have
    no
    |>problem. But in XP, when I go to Start>Shutdown>Restart, the
    computer
    |>hangs and the shutting down screen.
    |>
    |>Is there some way for me to locate the problem? Thanks for any help.
    |
    |Yes, research and reading.
    |
    |Searching the often posted and mentioned www.google.com ,
    |http://support.microsoft.com ,
    |http://groups.google.com/group/24hoursupport.helpdesk?
    |
    |Many posts you will find point to -
    |
    |The excellent aumha site and in particular this page
    |http://aumha.org/win5/a/shtdwnxp.htm
    |and eldergeek pages and this url
    |http://www.theeldergeek.com/shutdown_issues_in_xp.htm
    |
    |
    |From an Unk post
    |
    |"It is Now Safe to Turn Off Your Computer" Error Message When You Try
    to
    |Shut Down Your WinXP,
    |Win2000 Computer. http://support.microsoft.com/?kbid=810903
    |
    |Resources to Help Troubleshoot Shutdown Problems in Windows XP
    |http://support.microsoft.com/?kbid=308029
    |
    |You cannot log off, restart, or shut down your Windows XP-based
    computer
    |http://support.microsoft.com/?kbid=831431
    |
    |Windows stops responding during Windows XP shut down
    |http://support.microsoft.com/?kbid=307274
    |
    |You May Not Be Able to Shut Down Your Windows XP Computer
    |http://support.microsoft.com/?kbid=320008
    |
    |Boot or shutdown problems after Service Pack 2 installation
    |http://www.michna.com/kb/WxSP2.htm#Boot_or_shutdown_problems_after_Service_Pack_2_installation
    |
    |
    I guess I didn't state the question properly. What I want to know is -
    is there any difference in the Restart command given to the computer
    using Start>Shutdown>Restart and that given by msconfig when it
    advises a restart? I should think they are the same command and the
    computer should restart each time. But my computer will restart from
    the msconfig command; it won't from the manual command.

    Thank you for the above links. I have set aside today to read and
    learn.
     
    Opsimath, Jul 31, 2005
    #4
  5. Opsimath

    why? Guest

    You did okay, however is it the difference that's important or the fact
    that 1 way restarts as you appear to want and the other not, causing a
    hang.

    The links provided deal with shutdown issues, so maybe you will find an
    answer to your 1st query, I haven't read any of the references given,
    never having such issues to worry about.
    Ask Microsoft?
    It's a MS product.
    Maybe try in the MS newsgroups, some of them are -

    microsoft.public.windowsxp.basics
    microsoft.public.windowsxp.beta.help-and-support
    microsoft.public.windowsxp.customize
    microsoft.public.windowsxp.games
    microsoft.public.windowsxp.general
    microsoft.public.windowsxp.hardware
    microsoft.public.windowsxp.help_and_support
    microsoft.public.windowsxp.messenger
    microsoft.public.windowsxp.moviemaker
    microsoft.public.windowsxp.music
    microsoft.public.windowsxp.network_web
    microsoft.public.windowsxp.newusers
    microsoft.public.windowsxp.perform_maintain
    microsoft.public.windowsxp.print_fax
    microsoft.public.windowsxp.security_admin
    microsoft.public.windowsxp.setup_deployment
    microsoft.public.windowsxp.video
    microsoft.public.windowsxp.work_remotely

    A few of those should help.

    Other can be found using the web frontend.
    http://communities.microsoft.com/newsgroups/default.asp
    you really nedd to use MS IE for that site.
    YW.

    Me
     
    why?, Jul 31, 2005
    #5
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