Hi the problem I am having is as follows:\r\n\r\nMy laptop starts fine, I log on and am presented with all my icons etc (although this is a bit slow) I only get approx 2 mins to do anything. I am able to open the start menu and control panels however; I am unable to open anything from there. After the 2 mins I get an error message of:\r\n\r\nifrmewrk.exe - Application error\r\nThe instruction at "0x023a9d042 referenced at "0x001c0000"\r\nthe memory could not be "read"\r\n\r\nOnce I click 'ok' all of my icons, start menu etc disappear and I am left with just my wallpaper. I can alt, ctrl delete but when I click task manger it does not show. It does not connect to the internet either.\r\n\r\nI have searched through so many sites now but no one seems to have the same problem.\r\n\r\nI am running windows XP, I believe this is an Intel pro problem but I am unable to gain access to the add / remove programmes to take it off. I am also unable to gain access to the events log as it just shows me the egg timer for a second and then nothing. \r\n\r\nAlthough I know a bit about computers - simple instructions would be a big help!!!\r\n\r\nThanking you in advance.