Although, this post might not be directly related to MCAD/MCSD, but it is to\nmake aware of the delay/issues in receiving the certificate or welcome kit.\n\n==========\n\nI guess the worse part of getting certified is receiving the certificate.\n\n\n\nThe customer support by email is very bad, Prometric, Microsoft [in some\nregion] and Oracle [from my personal experience]\n\n\n\nCan you imagine, it's been more than 2-3 months, but still I haven't\nreceived any certificate. Currently I'm OCP and MCP, but didn't receive\nanything. Every time I contact them, they say they're going to reship them.\nAlthough after so many months I did receive OCA certificate.\n\n\n\nWell, the worst part is that, when you send an email to Prometric, they take\nages to reply, usually 6-10 days. And suppose if you miss out something [for\ne.g mentioning your id, that could happen to any newcomer] you have to wait\nanother 6-10 days for the reply.\n\n\n\nSo if a professional is waiting for the certificate, and his/her job is\npending because of that, then it would be really tough.\n\n\n\nHas anyone had this experience? Or is it only me? Share your experience.