Word XP & Word 2003 broken in X64

Discussion in 'Windows 64bit' started by Guest, Aug 9, 2006.

  1. Guest

    Guest Guest

    Amazingly, when I open up Word, all other windows/folders on the desktop (or
    those I open up) can no longer be dragged, resized, minimized, etc. in real
    time; rather, all of these operations occur quite slowly. This slow-down
    does not occur with any other Microsoft 2003 application or with any other
    application, for that matter. In addition, when I try to select text in one
    other application (Stata), text selection is no longer in real time either.
    If I am editing a modest sized document (e.g. 400k), this delay moves from
    annoying to debilitating.

    My system (Dell Precision 690, two dual-core processors, 8 GB memory, Raptor
    boot drive, 3 additional drives in RAID 0) is sufficient to run Word 2003.

    Oddly, when I tested WordPefect, there was no problem at all. Then, when WP
    converted a Word file, then wrote a Word file, the resulting Word-formatted
    file caused only a small effect, as if the file were tiny when it was still
    around 400k.

    What on earth is happening?

    Microsft Support was most unhelpful, except in confirming that yes, there is
    a bug. When I emailed this issue to (as tech support
    suggested), I got laughably inept replies.

    Surely I couldn't be the only one to have enountered this problem (?!).
     
    Guest, Aug 9, 2006
    #1
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  2. Guest

    Admiral Q Guest


    I have Work XP on XP x64 2x2.8Ghz Dual Core Xeons, 8GB memory, 4 137GB SCSI
    in RAID 10 on a Precision 670, no issues as you describe. It also dual
    boots with 2k3 x64, with Word 2k3, and it also has none of these issues.
    Have you tried doing a repair of Office from the Help menu? How about
    uninstalling/reinstalling Office?
     
    Admiral Q, Aug 10, 2006
    #2
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  3. Guest

    Guest Guest

    Hi Admiral. Well, this is really, really strange. I have already tried to
    fix the Office (Word) install, and I have removed and reinstalled the whole
    Office suite. The probem remains. One further test would be to install X64
    on my "emergency" boot partition (which currently has XP Pro), install just
    Office, and see if there is still an issue. As I use vmware with a virtual
    XP Pro machine on my main X64 machine, I do not currently "need" the
    emergency partition ... unless suddenly the new drives all decide to fail (in
    which case I have backups, but that it will not be fun to reinstall).
     
    Guest, Aug 10, 2006
    #3
  4. Guest

    Aaron Kelley Guest

    You know, you can install an x64 OS in a VMware virtual machine as well (you
    could use this for testing instead of killing your "emergency" partition, it
    could rule out everything except some really wierd hardware
    incompatibility).

    - Aaron
     
    Aaron Kelley, Aug 10, 2006
    #4
  5. Guest

    Guest Guest

    You're right, Aaron. Maybe that would be wiser. The thing is, the VM is
    already a bit jerky on my system (it cannot use my nvidia drivers), so the
    "Word Effect" might not be as obvious as it is now. However, I certainly can
    test files that produce outrageously sluggish effects on my main system to
    see if they produce comparable effects on the VM x64 system...
     
    Guest, Aug 13, 2006
    #5
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