Word, Word Perfect, Excel, Calc, And Some Others Load Fonts, Printer Properties, and Setup Slow.

Discussion in 'Computer Support' started by Jerry G., Mar 5, 2005.

  1. Jerry G.

    Jerry G. Guest

    Some people have been asking about the problem where when they are selecting
    to view, or change the font setup, or setup the page parameters, or the
    printer parameters, in their word processor, or spreadsheet these functions
    are very slow.

    There may be an instance where Word, Word Perfect, Excel, Calc, and some
    others load fonts, printer properties, or the printer setup very slowly.

    If this is the case, there may be a corrupt reference file. In the case of
    Word, this can happen if the file "Normal.doc" is corrupted. A way to fix
    this, is to close Word, and then delete this file, and re-start Word again.
    A new reference file should be created. You must check the support
    information for the others, to know about their reference files.

    If the fault is not the reference file, check to see if when the request is
    made, that the software is accessing the network. If this is the case, check
    to see if the computer is using a network printer as its default. If so, the
    software is most likely checking the font set of the parameters of the
    printer driver in the print server device. This is to determine the validity
    of the font set, and printer parameters. This can cause a delay.

    If the above about the network printer verification is correct, this can be
    proven by installing a local printer driver as the default printer driver on
    the computer. The verification actions should then be very quick.

    If these actions are still very slow, then there are other faults. The
    repair utility for the software would have to be run, or parts of it, or the
    complete software package may have to be installed. The particular situation
    would determine the remedy at this point.
    Jerry G., Mar 5, 2005
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  2. Jerry G.

    SgtMinor Guest

    The template file is called normal.dot
    SgtMinor, Mar 5, 2005
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  3. Jerry G.

    Spider Guest

    Spider, Mar 5, 2005
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