Windows XP Pro clean install issues, SP2 issues too...

Discussion in 'Computer Support' started by Howie, Jul 6, 2005.

  1. Howie

    Howie Guest

    I have been trying to install Win XP Pro on a P3 - 733 machine with an
    Intel D815EEA motherboard/CPU. I bought a 256 MB RAM stick of AZENRAM
    from Futureshop (Canada eh!). I used the two spare 13 GB HD's that we
    kicking around as well. I flashed the BIOS too (I read that one should
    do this before a clean XP install).

    The install goes ok until I get the message:

    "the file was not copied correctly. The file setup placed on
    your HD is not a valid Windows XP system image. If you are installing
    from CD, there may be a problem with the Windows XP CD." After each
    error message it gave me the option to "Retry or Skip". " stands for various files, such as "dxmrtp.dll" or

    I hit "Retry" many times, but it appeared to eventually copy the file
    correctly. This happened numerous times during the install (at least 15
    times).... it eventually got through the install however. I tried
    another WIN XP CD (original, not copied)... same problem.

    I "googled" the error message and some people say it's a bad RAM stick,
    others say a bad hard drive, CD drive or Power Supply. Others say it's
    the motherboard.

    XP starts up ok, and it appears to be functioning ok as well. I have
    install a great deal of updates too. When I tried to install Service
    Pack 2, I got this service pack 2 setup error message: "a component's
    file does not match the verification information present in the
    component manifest." Service pack 2 then uninstalls itself.

    I have ran two RAM diagnostic utilities (DocMemory and Memtest86), the
    RAM tested ok. I switched hard drives, no fix... swapped CD drives,
    still no fix. I even changed the Power Supply... no fix. I swapped out
    the motherboard/CPU (I have a spare)... still no fix... this is
    starting to get on my nerves. It sounds like the original install
    wasn't a good one, even though the machine seems to run ok (this post
    is sent to you on this machine)...

    Should I tweak the BIOS settings? Any ideas / tips / suggestions /
    advice? I'm at the end of my rope.

    Howie, Jul 6, 2005
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  2. Howie

    Tweek Guest

    The first thing I do in this situation is make a copy of the xp install cd
    and try to install it with the copy. Bad or incompatible memory can cause
    it. It also could be as simple as a bad IDE cable. If you have been using
    the same cables while trying new hard drives and cd roms, try new cables.
    Tweek, Jul 6, 2005
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  3. Howie

    Howie Guest

    I tried another Windows XP Professional CD, same problem...

    I did a number of memory diagnostics on the RAM installed and it passed
    no problem. It might still be incompatible, how do I found out if it

    I'll try other IDE cables...
    Howie, Jul 7, 2005
  4. Howie

    Tweek Guest

    Right after I responded to your message, the computer I was working on did
    the same thing yours did. I ran memtest and the new memory module that had
    just been installed failed miserable. Put another one in and it went without
    a hitch.
    Tweek, Jul 7, 2005
  5. Howie

    Howie Guest

    hmmm... I ran memtest, and the RAM tested ok... ???
    Howie, Jul 7, 2005
  6. Howie

    spodosaurus Guest

    How many passes did you let it go through?
    spodosaurus, Jul 8, 2005
  7. Howie

    Howie Guest

    2 or 3, I think... should I let it run more?
    Howie, Jul 8, 2005
  8. Howie

    Howie Guest

    I bought a 256 MB stick of Kingston RAM. Problem solved.
    Howie, Jul 12, 2005
  9. Howie

    spodosaurus Guest

    No, that's usually good enough. I've never had a bad stick that tested
    good past the first pass, but with a bad motherboard sometimes the
    errors pop up on the second or third pass.
    spodosaurus, Jul 12, 2005
  10. Howie

    pcbutts1 Guest

    Could be Spyware trying to hijack you. Download, install, update and run all
    of the following.


    Spybot search and destroy

    Microsoft Windows AntiSpyware (Beta)

    If none of the above fixes the issue then download Hijack this, run it, save
    a copy of the log file and cut and paste it back here to the group so that
    it can be analyzed.



    "Instead of trying to bash me you should try to learn from me and
    archive my posts so you can better help people in the future. If you don't
    understand something I post then ask me my email is valid."


    pcbutts1, Jul 12, 2005
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