windows "start" button fails....

Discussion in 'Computer Support' started by Montenegro, May 7, 2005.

  1. Montenegro

    Montenegro Guest

    my laptop starts fine.

    then, when I click on the "start" button -lower left- of the desktop, right
    away i get a message like "explorer has performed an illegal operation"

    and I cannot shut down the computer, or find programs or anything, since the
    "start" button does everything for me.

    right now I right click on the start button and look for scandisk, and is
    running... i hope this work.


    Montenegro, May 7, 2005
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  2. Montenegro

    Evan Platt Guest

    a message 'like'? What EXACTLY is the error? What is the operating
    Yes, you can. My Computer. Or control-alt-delete, then Shutdown from
    in there.
    Evan Platt, May 7, 2005
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  3. Montenegro

    Montenegro Guest

    sorry, here are the details:

    1-Windows 98 system
    2-I uninstalled yesterday the "hot bar" (the one with the emoticons). The
    problem started after that.
    3-I installed microsoft outlook. (the same day, but seems working fine)
    4-Generally speaking the laptop acts slower.
    5-Every single time I press the start button i get this message in a little
    window that has the windows logo and says in the side "explorer" :

    This program has performed an illegal operation and sill be shut down.
    If the problem persist contact the program vendor"


    Montenegro, May 7, 2005
  4. restart the comp in safe mode and uninstall the "HOT BAR" its a pig of a
    program and filled with spyware...
, May 7, 2005
  5. Montenegro

    dadiOH Guest

    You might try repairing Internet Explorer as it and Windows explorer are
    inter-related. You would normally do so from Control Panel but since
    you can't use the Start button, try this...

    1. Press Ctrl + F to start windows "Find"
    2. In the window where it asks for "Named", type...
    3. If "C:" isn't selected in the "Look in" window, browse to and select
    4. When the results come up, select "APPWIZ.CPL" and run it
    5. Find and select Microsoft Internet Explorer in the list of programs
    6. Push the add/remove button
    7. In the new window that comes up, tick "Repair Internet Explorer" and
    push OK


    dadiOH's dandies v3.06...
    ....a help file of info about MP3s, recording from
    LP/cassette and tips & tricks on this and that.
    Get it at
    dadiOH, May 7, 2005
  6. Montenegro

    Montenegro Guest

    thanks so much...

    I will try both ways today, and later I will update your.

    Montenegro, May 7, 2005
  7. Montenegro

    Montenegro Guest

    Thanks so much for your help!

    Computers are complex animals, and people like you help us, the digitally
    ignorants, to keep the faith in them.

    Thanks again

    Montenegro, May 8, 2005
  8. Montenegro

    dadiOH Guest

    I'm glad it is working again and thank you for reporting back.


    dadiOH's dandies v3.06...
    ....a help file of info about MP3s, recording from
    LP/cassette and tips & tricks on this and that.
    Get it at
    dadiOH, May 8, 2005
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