Windows Install for Microsoft Office 11 will not initialize?

It says I am in safe mode or Windows Install is corrupt. This occurs when I
put in my Office 2003 disk.

Additionally, I used the 'hotfix' to migrate from my x32 Professional to x64
on new computer. MY conclusion thus far? The hotfix is a cold dish! It put my
programs in the wrong folder (the x64) not the x32 or as it is named: (x86).

Now of course I need to reinstall my Outlook so I can manually place my
comcast connection up, since it ported 'old verizon' settings etc all in the
wrong place anyways.

Admittedly, migrating was in hind site less preferrable than rebuilding from
scratch. But maybe some settings that switched over will be more useful than
a hindrance as it so appears now.

Many many, kind appreciation and gratitude to all help !!! <smiles>

 

There has been reported conflicts installing either Microsoft Office XP or
2003 on Windows XP Professional x64. The problem it seems is as a result of
a flaw in Windows Installer 3.1. Here is a link to the update to resolve the
problem:

http://www.microsoft.com/downloads/...a18d-35581c42eca0&displaylang=en&Hash=YYCGHT7
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

 

Gosh thanks ! Really appreciate your help.

 

Hi again and many thanks. I went to your Blog and downloaded as well via the
links provided up to date drivers for my video cards, GeForce 7800, twin.
That was nice as now I have multiple monitor support working.

However, the Microsoft fix did not avail anything, I received back the same
error message concerning the installer not working. I did restart the
computer.

Anyway again thanks for your fine Blog, it is most handy and appreciated.

Sincerely,
Yukala

 

Have you tried making a copy of the disk and run setup from the duplicate?
It might work, disk could also be damaged.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

 

Hi Andre,

Thankyou very much for your response!

Disk is good, kept in pristine condition and just checked it by loading it
in the old computer I am migrating from. The installer worked fine here in a
x32 XP Pro. And is asking me what I what to do, repair etc.

I was going to retire this old 1.8 ghz, however for now it is still set up
side by side next to new one. This is how I am on the Web now.

I downloaded the 'user state migration tool' Colin posted of, though I am
not sure of use for me having already utilized the Wizard migration tool to
switch over files and settings a long yesterday ago. That 'hotfix' did not
work well, it put the programs in the wrong folder and none were functional,
hence here I am seeking to re-install via the program disk itself.

Again thanks and kind regards,
Yukala

 

"I am seeking to re-install via the program disk itself."
Sounds like a good idea, report back if it works out.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

 

So far the update to resolve the Window Installer 3.1 has not worked for me
for the disk now definately confirmed good will yet not install as per this
message: "The Windows Installer Service could not be accessed. This can occur
if you are running Windows in safe mode, or if the Wondows Installer is not
correctly installed. Contact your support personnel for assistence." I will
re-install update however, is there anything else I may be missing or need to
check?

Thanks again,
Yukala

 

I can't suggest anything else until you reinstall the Installer.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

 

An update:

The Windows installer was defaulting to the wrong OS, so when I manually
tried the second selection having copied directly onto the x86 directory and
then activating Windows Install from there. It worked !!

 

Can you be more specific? I also cannot get Office installed. I have applied
the 898715 fix, uninstalled it, re-installed it, unregistered msiexec,
re-registered it. In short, I've done everything I can think of (and a few
unthought-of things), but still can't get past the 1719 error.

I tried copying the WindowsXP-KB898715-x64-enu.exe file to my C:\Program
Files (x86) directory and running it there, apparently misunderstanding your
fix. I also tried copying the Office install disk to a Microsoft Office
folder on my D:\Program Files (x86) directory (the C: drive is supposed to be
SYSTEM and the D: is supposed to be PROGRAMS).

Any help would be much appreciated.

 

Found a solution - I think it was on extended64.com (or it could've been
planetamd64.com - it was kinda late when I found it and was too happy for a
solution to remember).

The registry entry pointing to msiexec needs to be changed from
c:\windows\system32 to c:\windows\syswow64, and the service started. I was
then able to install Office11 with no issues at all.