Win XP Not Recognizing DVD Drive

Discussion in 'Windows 64bit' started by Joe Ezell, Jul 13, 2008.

  1. Joe Ezell

    Joe Ezell Guest

    I just replaced my Lite-On LH-20A1L-06 DVD Burner drive with a Pioneer

    The Lite-On would only work if I inserted a disk and rebooted. If I
    inserted a disk and tried to access the drive without rebooting the system
    would freeze. Also, if I changed the disk after rebooting, the system would

    Now, Windows will not recognize the new drive at all. BIOS recognizes the
    drive by name, but Windows does not even attempt to see the drive as a new
    device. No drive letter is applied.

    I have been fighting with this for some time. I tried using a PCI express
    SATA add-on card and the computer would not POST.

    The System: Windows XP (64-bit) with SP2 - Gigabyte ATX GA-MA770-DS3
    Motherboard - AMD Athlon 64 X2 Dual-Core Socket AM2 5600+ Processor - Corsair
    CMPSU-550VX 550W PSU - Dell SE198WFP 19" Monitor - Asus EN8600GT GeForce
    8600GT Video - 8-Gig OCZ DDR2 800MHz RAM - 2 Western Digital SATA WD1600AAJS
    160Gig Drives - Western Digital WD1600JBRTL 160Gig for backup - Thermaltake
    CL-P0200 Mini Typhoon CPU Cooler - 4 Cooler Master SAF-S84-E1 80mm Case Fans

    I used the Lite-On to installed the OS. Once Windows took over, the drive
    would not function properly.

    Why cant I use a DVD drive with my system?


    Joe Ezell, Jul 13, 2008
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  2. If the optical drive is SATA check the BIOS and see if you can set it to IDE
    mode. If it is an IDE drive make sure you did not carry over an older
    40-wire/40-pin cable from an older computer. If so, replace it with a
    40-pin/80-wire cable.
    Colin Barnhorst, Jul 13, 2008
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  3. Joe Ezell

    Joe Ezell Guest

    This is a SATA drive with a new SATA data cable. The BIOS "sees" the drive
    as an IDE drive. That's the same of the two SATA hard drives I have

    The only change allowed in the BIOS regarding the DVD drive was to change
    the IDE detection from auto to manual. If I set for manual, the BIOS no
    longer recognizes the drive.

    I am open to try anything else.


    Joe Ezell, Jul 13, 2008
  4. Joe Ezell

    Joe Ezell Guest

    Have you tried a different cable?

    - - - - - - - - - - - - - - - - - - - - - - - - - -

    Yes, I changed out the cable. I also moved the cable to another SATA
    connector on the motherboard. The BIOS continues to recognize the DVD drive,
    but Windows does not.

    I have contacted the DVD drive and motherboard manufacturers tech support
    and they don't have an answer. The DVD drives work fine in other computers.

    My original setup plan was to use RAID zero (striped) on two of the hard
    drives and the third was going to be a backup/storage drive. This DVD issue
    was a problem with that install as well. I reformatted and switched to
    standard multiple drives and the problem continues.

    Joe Ezell, Jul 13, 2008
  5. Joe Ezell

    xiowan Guest

    Hi Joe:
    If this is a home built pc is it possible that you needed to install the
    Sata Controller software for your board during the O.S. installation? I know
    my Intel board instructions say to use the F6 method to install the
    RAID/AHCI controller software during the O.S. install. It is not necessary
    if you select the option to use legacy/IDE mode for the drives in the bios
    but then you don't get the latest drive support available by loading the
    latest motherboard specific controller software. I don't know if your board
    sata controller would operate better with it's own software instead of
    Windows built in drive controller but it might be worth checking on? Good
    luck with your problem! tucson
    xiowan, Jul 13, 2008
  6. Joe Ezell

    Joe Ezell Guest


    Thanks for the input. Yes this is a home-built system and yes, I did use
    the F6 method of installing the SATA RAID controller driver upon OS install.
    Otherwise, Windows would not recognize the hard drive.

    I also installed the latest Southbridge drivers.

    For anyone else reading this, the DVD drive is recognized by the BIOS. The
    activity light (on the front of the unit) lights up whenever I reboot. When
    pressing the external eject button, the tray ejects as designed. If I leave
    a disk in the drive, I can hear it spin-up twice during the boot process.

    I am still open to any other ideas.

    Joe Ezell, Jul 13, 2008
  7. O.K. - you have to install SATA support for the HD - usually the installer
    is listing all available driver software that supports your hardware, at
    this point. What happens if you make sure not to tick off SATA support for
    the optical drive?

    Tony. . .
    Tony Sperling, Jul 13, 2008
  8. Joe Ezell

    Joe Ezell Guest

    Tony, Thanks for the feedback.

    If you are speaking of setting the DVD to IDE in the BIOS, I have tryed
    that. It only disables the DVD. Otherwise, I am not sure where you are
    recommending to tick off the SATA support. Sometimes it takes a brick to the
    head to get me to understand something.

    Joe Ezell, Jul 13, 2008
  9. Joe Ezell

    Kue2 Guest

    Kue2, Jul 13, 2008
  10. No - and I am not at all sure this applies to your situation, but when you
    press F6 you only arrive at the SATA driver installation at a later point -
    at this time you [may] see driver support for all the supported devices the
    installer uncovered. What I meant is to make sure to only actually install
    the driver for the HD and leave any possible 'extra' support out for the
    moment (until you see what happens!)

    The SATA HD driver may contain more than one actual file and if the optical
    drive is listed with it's own set of multiple drivers as well, then you may
    have a problem identifying which is what?

    Someone else mentioned the 'filters' - I think that is worth checking out -
    that one surfaced here a while ago, as I remember.

    Tony. . .
    Tony Sperling, Jul 14, 2008
  11. Joe Ezell

    Carlos Guest

    There is a known issue with the Southbridge chip in that motherboard.
    It is the ATI SB600.
    The problem arises when you set the SATA mode to AHCI in BIOS.
    Set SATA mode to Native IDE (or something like that), don't choose Legacy IDE.
    That should fix it.
    Please do note that, if you have additional devices connected to that port,
    they will also work in Native IDE.
    I had a similar issue with a Gigabyte GA-MA790FX-DS5 mobo that uses the
    SB600 chipset as southbridge.
    I had hangs and freezes when using the DVD burner that went magically away
    when changing the SATA mode in BIOS.
    I could solve it by doing a research on the web with google.

    Best of luck.
    Carlos, Jul 14, 2008
  12. Joe Ezell

    Joseph Ezell Guest

    You guys have been the biggest help of all.

    After hours of scratching my head and fighting with various BIOS settings,
    Windows tweaks, hardware changes, driver updates, etc. I finally found the
    "fix" for my DVD problems. Turns out, it was a simple BIOS setting I was

    In my BIOS, I have the following settings…

    Integrated Peripherals > On Chip SATA Type

    (the choices are)
    - Native IDE
    - RAID
    - Legacy IDE
    - SATA -> AHCI

    Originally, I was using the RAID setting with a striped array. Once I
    dropped the RAID array, I switched to the SATA -> AHCI setting. If I read
    correctly, that is the setting recommended by the user manual included with
    the motherboard.

    Changing that setting to Native IDE corrected the problem. The DVD is now
    recognized by Windows and works just fine. Without the internal errors,
    Windows is loading faster too!


    Joseph Ezell, Jul 14, 2008
  13. Joe Ezell

    Carlos Guest

    Glad you could solve it.
    If you ever jump to Vista, you will also have issues with that d....ed SB600
    southbridge chipset.
    Workaround is still the same, go for Native IDE.
    Forget all about AHCI SATA.
    AHCI doesn't make any difference with DVD burners because you don't need the
    AHCI advanced features like higher transfer speeds (burners are slow by
    nature) and NCQ (Native Command Queuing).

    Carlos, Jul 14, 2008
  14. I have a Biostar TA770 A2+ with the exact same chipset.
    Currently there is no AHCI choice since Biostar opted to
    remove it due to lack of support from ATI/AMD. Initially I
    set my BIOS selection to 'Native' with a SATA DVD drive.
    However, when I tried to make a backup image with BootIt NG
    I ended up with about a half-dozen coasters. I then went
    into the BIOS and changed it to 'Legacy' and was able to
    successfully do a BootIt NG image.

    So the settings may vary depending on the manufacturer and
    the BIOS. I have not encountered any problems with Vista
    x64 using either 'Native' or 'Legacy' settings.
    Bobby Johnson, Jul 14, 2008
  15. Joe Ezell

    Carlos Guest

    Excerpt from a Gigabyte's mobo manual.
    "- In Legacy mode the SATA controller uses dedicated IRQs that cannot be
    shared with other device.
    Set this option to Legacy IDE if you wish to install operating systems that
    do not
    support Native mode, e.g. Windows 9X/ME
    - Enable Native IDE mode if you wish to install operating systems that support
    Native mode, e.g. Windows XP/2000."

    Carlos, Jul 14, 2008
  16. Thanks, Carlos. The Biostar manual doesn't have that
    information, but I will keep a copy of this for future

    Bobby Johnson, Jul 14, 2008
  17. P.S.
    This would also explain why I made coasters with BootIt NG.
    BootIt NG would be one of the 'Legacy' operating systems
    and had problems addressing the DVD in 'Native' mode.
    Bobby Johnson, Jul 14, 2008
  18. Joe Ezell

    thecreator Guest

    Hi Bobby,

    When you make a Partition Image using BootIt NG, you don't need to use
    CD or DVD disks, but you can save the images to a seperate partition, then
    you can burn to images afterwards to Disks of your choosing. You can create
    the image a lot faster this way, than burning them to a CD or DVD disk when
    creating the image.


    This would also explain why I made coasters with BootIt NG.
    BootIt NG would be one of the 'Legacy' operating systems
    and had problems addressing the DVD in 'Native' mode.
    thecreator, Jul 14, 2008
  19. If you do it from the bootable imagine disc the program
    spans your CDs or DVDs automatically, and that's the way I
    prefer to do. The image is also a bootable disc and you can
    restore directly from the CD or DVD.
    Bobby Johnson, Jul 14, 2008
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