Win XP 64 bit upgrade program question

Hi, just wondering. I did the microsoft "Windows XP Professional x64
Edition Technology Advancement Program" way back in July and haven't
received my software yet. Last email I got from them was that it was
shipped. That email also contain a weird tracking number like this,
W??????????? (where the ? = number) which I cannot determine which courier
company was used to shipped it. I've been sending my inquiries to
but I don't get any response anymore. I
know my credit card was already charged but I could not find the credit card
statement anymore. Just wondering, can someone give the phone number that
appear on the statement? Or if anyone have any number I can call regarding
this program by microsoft. I talked to microsoft customer service yesterday
and I was told that they don't have anything to do with this exchange
program so they cannot help me.

If anyone can give me any information or contact information regarding this,
I would greatly appreciate it.

Thank you.

Rick..

 

IIRC, the package came via USPS. I found the packing slip, but it gives no
useable info. It came from a "Fullfillent Center"

I can't seem to find my receipt either...

If I do, I'll post again.

 

Hey, thanks so much. Please do post it if you find it.

Thanks again.

Rick..

 

I did find a series of e-mails from them in early May of this year that
stated that it was originally backordered, and that they would ship as soon
as available...it eventually arrived.

They gave a phone number in the e-mail to contact them...866-530-6601

HTH.

 

BTW...the e-mail address that I was corresponding with was

 

Hi just wondering. Was your tracking number similar to mine? Also, does
the package came in a box? Envelope? Pouch?

Let me know.

Thank you.

Rick..

 

Yes, my tracking number was X0001570. It came in a padded yellow envelope.