Why don't links open from an email message or a news group message?

Discussion in 'Computer Information' started by Jeff Strickland, Apr 9, 2008.

  1. Links that I get in messages (news or mail) in Outlook Express do not open
    when they are double-clicked.

    I recently played around with Safari -- a browser from the fine folks over
    at Apple Systems via the iTunes Automatic Updater -- and when I uninstalled
    Safari, I found that links no longer open. The links are blue, and
    underlined, and the cursor changes to a finger when it flies over them, but
    they do not work. I have to right click and copy the shortcut, then open an
    instance of the browser and paste the link into the address line.

    If the link is a mailto, then a New Message window opens when
    double-clicked, but if the link is a URL then nothing happens.
    Jeff Strickland, Apr 9, 2008
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  2. Jeff Strickland

    fruitbat Guest

    Try this:
    In Outlook Express click on Tools then Options then click the Security Tab.
    Now remove any tick next to "Do not allow attachments to be saved or

    See if this helps.
    fruitbat, Apr 10, 2008
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  3. Jeff Strickland

    Paul Guest

    Try this one.

    "Internet shortcuts in Outlook Express do not start Web browser"

    Maybe something in there will work.

    Paul, Apr 10, 2008
  4. It didn't help. I had already done that ...
    Jeff Strickland, Apr 10, 2008
  5. Standby ...

    I have to copy and paste the link because it won't start from here.
    Jeff Strickland, Apr 10, 2008
  6. That did not fix the trouble, but it did give me an idea.

    I went to Windows Explorer and clicked Tools>Folder Options>File Types, and
    found there was an entry under Registered Extension was NONE and the Opens
    With was Internet Explorer. I went in to edit the action, and found the
    launch command did not contain the path to Internet Explorer.

    I went to the IE Properties (right clicked the icon) and copied the path,
    then pasted it into the launch command (sorry, I forget the precise name of
    the field), then clicked Apply. At first blush, I think the trouble is

    Why do I have dozens of Registered Extensions shown as <quote> {NONE)
    </quote>? How do I delete all of these?
    Jeff Strickland, Apr 10, 2008
  7. The link did not solve the problem, but it put me on the right path.

    I found a File Association that was hosed up, and figured out a way to get
    it back.

    I have dozens of Registered Extensions in the File Association dialog that
    are shown as (I'm quoting) {NONE} and are followed with an entry in the
    Opens With column. One of these was an Opens With that was directed to
    Internet Explorer, and the action of Open was not directed to a valid path
    to IEXPLORE.

    Ironically, there was a Registered Extension further down the list that was
    "URL" that also points to IE, and this one has the correct path associated
    with it. (I don't know if this association is a mirror of the one where the
    Registered Extension was {NONE}, or not, so I do not know if it formerly
    held an invalid path that was fixed at the same time.)

    Anyway, file this one away for when your customers can't open links in mail
    or news messages.

    How do I clean up the File Association List? I am not able to delete the
    associations where the Registered Extension is listed as NONE, but I can
    easily delete the ones where the extension is valid. I also have a different
    expereince in editing the associations vis a vis associations that are valid
    and ones that are not valid. The valid associations have an opportunity to
    Reset, and this option is not available on the invalid extensions.
    Jeff Strickland, Apr 10, 2008
  8. Jeff Strickland

    HLS Guest

    I had the same problem with Windows Vista as it came installed in my
    Nothing about this POS was very satisfactory, as a matter of fact, and I
    tried every
    tip I could find.

    Finally, I gave up and reinstalled Vista. The problem, and a few more, were

    I still dont like Vista (hate it, more properly said) but it has worked much
    after the reinstall.

    Did your machine ever open links from OE?
    HLS, Apr 10, 2008
  9. Yeah, it worked fine.

    I have iTunes on my machine and it goes out for updates from time to time. I
    was offered a browser from Apple that I installed, and then decided I did
    not like to use it for reasons I don't remember now. Anyhow, I unistalled
    the browser and then I could not launch IE from a news or mail message.
    Links from within IE to other sites worked fine, but would IE would not
    launch from a link in an email or news message delivered by OE6.
    Jeff Strickland, Apr 10, 2008
  10. When I looked at the Advanced options for the open Action, I don't recall
    what was there, but I pasted in the path to Internet Explorer and that
    solved the problem.
    Jeff Strickland, Apr 10, 2008
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