So when talking to customers who have never seen a computer before, I\nspell things out phonetically... - i.e. to get to a DOS prompt, click\non Start, then Run, then CMD - C as in Charles, M as in Mary, D as in\nDavid. And every other time, someone will type N and B... "I thought\nyou said N as in uhhh... November B as in uhhh Blue."\n\nDoes the military have these problems??