What should I do? ( Generic Host Process for Win32 Services hasencountered a problem and needs to cl

Discussion in 'Computer Support' started by thalassocrazy, Oct 24, 2008.

  1. "Generic Host Process for Win32 Services has encountered a problem and
    needs to close. We are sorry for the inconvenience."

    "If you were in the middle of something, the information you were
    working on might be lost"

    The above is the very annoying error message I am getting whenever I
    go online. If I click on any of the button, the online session stops,
    and I have to reboot the computer in order to get back online.

    I have checked the error on search engines, and found the following
    "possible cures" --

    http://support.microsoft.com/kb/819017/

    http://support.microsoft.com/kb/894391/

    http://support.microsoft.com/kb/931852/

    http://support.microsoft.com/?id=821690

    Among which, that "cure" from http://support.microsoft.com/kb/894391/
    sounds similar to what my computer is doing.

    So I go to http://www.microsoft.com/downloads/...-BD89-AFAD4E049C48&displaylang=en
    and download the file WindowsXP-KB894391-x86-ENU.exe file and then
    install it, and reboot.

    Well ... that damn annoying "Generic Host Process for Win32 Services
    has encou...." error still pops up !

    What should I do next to get rid of this error?

    Suggestions welcome !

    Thank you !

    FYI -- My PC runs WinXP, SP3, with 4G of RAM, dual core cpu.
     
    thalassocrazy, Oct 24, 2008
    #1
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  2. thalassocrazy

    Gerry Guest

    Are there any problems indicated in the System and Application logs?

    Please post copies of all Error and Warning Reports appearing in the
    System and Application logs in Event Viewer relating to the last boot in
    normal mode . No Information Reports or Duplicates please. Indicate
    which also appear in a previous boot.

    You can access Event Viewer by selecting Start, Control Panel,
    Administrative Tools, and Event Viewer. When researching the meaning
    of the error, information regarding Event ID, Source and Description
    are important.

    A tip for posting copies of Error Reports! Run Event Viewer and double
    click on the error you want to copy. In the window, which appears is a
    button resembling two pages. Click the button and close Event
    Viewer.Now start your message (email) and do a paste into the body of
    the message. Make sure this is the first paste after exiting from
    Event Viewer.


    --



    Hope this helps.

    Gerry
    ~~~~
    FCA
    Stourport, England
    Enquire, plan and execute
    ~~~~~~~~~~~~~~~~~~~
     
    Gerry, Oct 24, 2008
    #2
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  3. Thank you for your suggestion !

    I have saved both the System and Application logs.

    Glancing at both files, I notice that the "Generic Host Process for
    Win32 Services has encountered a prob..." incidents are listed the
    Application log, but not the System log.

    Checking further, I found out that all the "Generic Host Process for
    Win32 Services has encountered a prob..." incidents have the same
    entry, as listed below:

    = = = ==================================

    Event

    Date: 10/23/2008 Source: Application Error
    Time: 2.54.47 AM Category: (100)
    Type: Error Event ID: 1000
    User: N/A
    Computer: METALSHAVING

    Description:

    Faulting application , version 0.0.0.0, faulting module unknown,
    version 0.0.0.0, fault address 0x00000000.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.


    Data: Words

    0000: 6c707041 74616369 206e6f69 6c696146
    0010: 20657275 2e302020 2e302e30 6e692030
    0020: 6b6e7520 6e776f6e 302e3020 302e302e
    0030: 20746120 7366666f 30207465 30303030
    0040: 303030


    Data: Bytes

    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 20 30 2e ure 0.
    0018: 30 2e 30 2e 30 20 69 6e 0.0.0 in
    0020: 20 75 6e 6b 6e 6f 77 6e unknown
    0028: 20 30 2e 30 2e 30 2e 30 0.0.0.0
    0030: 20 61 74 20 6f 66 66 73 at offs
    0038: 65 74 20 30 30 30 30 30 et 00000
    0040: 30 30 30 000

    = = = ==================================

    Type Date Time Source Category Event User Computer
    Error 10/23/2008 10:32:15PM Application Error (100) 1000 N/A
    METALSHAVING
    Error 10/23/2008 6:24:45PM Application Error (100) 1000 N/A
    METALSHAVING
    Error 10/23/2008 8:00:46PM Application Error (100) 1000 N/A
    METALSHAVING
    Error 10/23/2008 3:30:06PM Application Error (100) 1000 N/A
    METALSHAVING
    Error 10/23/2008 3:22:03PM Application Error (100) 1000 N/A
    METALSHAVING
    Error 10/23/2008 12:24:26PM Application Error (100) 1000 N/A
    METALSHAVING



    **** I tried to include both the Application log and System log in
    this message but google groups disallowed me to do so. Apparently the
    message got too big, bigger than 190KB, so I had to drop both log
    files. SORRY !!!

    Many thanks for your help !!!
     
    thalassocrazy, Oct 24, 2008
    #3
  4. thalassocrazy

    Gerry Guest

    Have you recently made any hardware changes?

    Are there any other Event Viewer Error reports at or about the same
    time?

    Do the errors ocur during or after the boot process?

    Does the problem occur in safe mode?


    --



    Hope this helps.

    Gerry
    ~~~~
    FCA
    Stourport, England
    Enquire, plan and execute
    ~~~~~~~~~~~~~~~~~~~
     
    Gerry, Oct 24, 2008
    #4
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