What are people doing about ALL these problems?

For most of us, requesting help in this NG has become a type of lifeline
not found in any of the Microsoft websites; so we have to rely on the
collective experience of people who have found the solution to that
inexplicable little bugger crashing our computers.

Windows, IE, and Outlook - for all their consumer popularity, and years of
development, remain the source of everyone's frustrations.

Slowly-but-surely, people are waking up:

...

Governments worldwide, meanwhile, are falling hard for Linux. Munich,
Germany and Bergen, Norway, recently announced huge Windows and Unix
migrations to Linux.
...
http://tinyurl.com/2wl2m

 

Roughly 60,000,000 PC's in the US and you are saying 'everyone is frustrated'?
Get real and unemotional. State facts not garbage.

 

It is implied that 'everyone' means 'everyone with windows' problems';
that's the context of this NG. Unless of a masoquist nature, persons
posting their problems here could not be non-frustrated.

Furthermore, the article I posted shows an objective and unemotional bit on
current events.

Are people finally fed up with overpriced, unreliable, and insecure
software? Yep.

 

So not only are you continuing to post news for some strange reason, you
are now trying to define the context of the newsgroup. See all the 'non
windows' related posts.

<snip>

Me

 

No, that is not implied. That's something you are inferring; i.e.,
that's something you've decided to make up on your own.

 

TechNews typed:

You wouldn't know what 'this newsgroup' is about if it hit you with a two by
four ... but I sincerely wish someone would try, just to see if it helped
you.

Couldn't that be said for the exuberant expansion of the number of Linux
based helpdesks springing up as newcomers to Linux, and possibly computing
in general, also get problems.

Your blinkered and evangelical viewpoint suggests, to me, that you have a
vested interest .. somewhere along the line ..

 

Your emotional response isn't helping your point.

Can you provide the basis of your assumption that there are growing numbers
of Linux based helpdesks?

I do not have a commercial interest in promoting OSS, as you seem to imply.
However, over 10 years of fixing MS software problems have made me bias to
alternatives.

If you were to take an informal count of the types of problems found in
this NG... How many would you say are based on:

Hardware?
Software?
Users?

And of the problems based on software, how many are attributed to a poorly
designed operating system/browser/PIM?

 

Users posting in this NG are self-evident.

 

"News" in a "News Group" should not surprise you. Nothing strange about it:

The 24hoursupport.helpdesk is a newsgroup that, intentionally or otherwise,
was set up as a forum to provide support and act as a helpdesk to users
seeking resolution to their (mostly windows) problems.

Why should it be contrary to this NG to post news and current events
related to windows and alternatives?

 

^^^^^^^^^^^ prove it (mostly windows) ^^^^^^^^^^^^^^^^^^^^^^^

You are still doing it. There is nothing about a topic in the group
name.

<snip>

Me

 

And your repeated blathering about how much Windows sucks, while it's
evidently putting food on your table (see below) doesn't help yours.

Seems to be keeping you in business, so why complain? Kinda like biting the
hand that feeds you, no?

LOTS! -- The problem(s) with any OS is almost always directly user-related.
MOST people use Windows, therefore most problems you see here will be
Windows-related. You wanna prove something else is better? Show me some
unbiased statistics as they relate to user-satisfaction/OS

I dunno. How about you tell us?

 

Why would you make such an assumption? I do not make a living with windows.
And even if I did, I would still point out what a poorly made OS it is,
compared with Mac or Linux.

Again, making assumptions. Windows is not my business.

Very little

Most post

Sure! Check this out:

http://srom.zgp.org/

O.K.
Most of the problems that one reads about in this NG are directly related
to the fact that MS sells, or shoves down vendor's throats, poorly designed
operating systems/browser/PIM.

 

Quite right, there is nothing related to windows as a topic in the group
name. But the rest holds true:

The 24hour*support*.*helpdesk* is a newsgroup that, intentionally or
otherwise, was set up as a forum to provide *support* and act as a
*helpdesk* to users seeking a resolution to their problems.

Now, let's add this: Closer inspeciton of the group headers will lead one
to the conclution that most messages uploaded to the news server relate to
MS software problems. Here, I don't have to *prove* what is obvious to
anyone browsing the headers.

 

TechNews typed:

And your repeated 'shoving down peoples throats' which you later berate MS
for, is helping who, exactly ?

I did this about a year ago as I _am_ interested in Linux, entered "linux"
in the newsgroups list (MS Outlook Express) and used page down to quickly
count each page of ten groups, numbers may be out, but the relationship is
valid. A year ago there were 1000 Linux groups, right now there are about
3300 .. 10 page downs against 33 ... All may not be helpdesks, some may be
erroneous, but there is still a three-fold increase in a year.

Dunno, I never looked that closely.

All I'm saying is that you banging the drum about Linux and slamming a
company you don't like isn't doing anyone any good, in fact I'd guess you're
pissing people off from moving to 'other' OS's purely because you're so
evangelical. I also don't believe you're doing this in the best interests
of either a 'helpdesk' or of those people you're trying to change. I think
you're just trolling and making a fuss, just 'cos you're a twat.

nuff said.

 

And your repeated 'shoving down peoples throats' which you later

All in favour say "Aye"

Aye FFS