VPN error 691

Discussion in 'Windows Networking' started by James, Nov 25, 2010.

  1. James

    James Guest

    I have the following problem connecting with RRAS on Windows 2003:

    RRAS is setup for PPTP connections. It was working for a long time but
    now whenever someone attempts to connect they get this message: error
    691: The remote connection was denied because the username and password
    combination you provided is not recognized, or the selected
    authentication protocol is not permitted.

    No authentication settings were changed as far as I know on the RRAS
    server. I rebooted the server and was able to connect for a few minutes
    only. The RRAS server is part of a domain. I connect using my domain

    In the system log of the RRAS server it shows event id 20014: "The user
    domain/<user> has connected and failed to authenticate on port VPN3-137.
    The line has been disconnected."

    Can anyone help?

    James, Nov 25, 2010
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  2. James

    joj bell

    Dec 11, 2010
    Likes Received:
    Dude you cannot diagnose a VPN issue like this without somebody seeing what the issue is. Also it could be several different things . Give more Details..
    joj bell, Dec 13, 2010
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  3. James

    James Guest

    Can anyone help with this error? It fixed itself but the problem recurs
    James, Dec 29, 2010
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