Vonage Customer Service and Clarity

Discussion in 'VOIP' started by ktolwinski, Oct 16, 2007.

  1. ktolwinski

    ktolwinski

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    I have been a Vonage customer for over a year now and kept hoping that the clarity (continual clicking on phone line), dropped calls (yep, just like a cell phone) and nasty customer service to improve or solve both of the afore mentioned would improve. Well after a year, I am done. The line sounds worse than a cell phone at times and I have had new cables run and purchased 3 different phones, a new improved modem, done just about everything. Has anyone else experienced this? Did you get any satisfaction by calling those nasty customer service people?
     
    ktolwinski, Oct 16, 2007
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