Voip.co.uk voicemail etc.

Discussion in 'UK VOIP' started by Brian A, Dec 3, 2005.

  1. Brian A

    Brian A Guest

    Has anyone heard any further news on the voicemail front for
    voip.co.uk? - or call forwarding for that matter.
    Voicemail was supposed to be fixed last weekend.
    I haven't seen any signs that it has moved any further forward.
    I've also retried setting up v<voicemail ID>@voicemail.voip.co.uk
    as a forward (Cfwd No Ans Dest:) but that doesn't work still.
    :-(
    Remove 'no_spam_' from email address.
     
    Brian A, Dec 3, 2005
    #1
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  2. Brian A

    David Floyd Guest

    No!

    I intend to contact Theo on Monday.

    I'm not very happy, having forked out £19.99 for the advertised
    services, most of which don't work. :-(

    David
     
    David Floyd, Dec 3, 2005
    #2
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  3. Brian A

    Brian A Guest

    Even worse for me - I did the £10 top up as well.
    Even so I am happy with the reliability service itself but I would
    like the advertised facilities to work. If forwarding worked I could,
    presumably, diverted to another sip address (??) for voicemail.
    With voip.co.uk it could be a case of non-technical pushing out the
    boat leaving the technical people to sort out the mess. They did
    launch far too soon Theo intimated that the voicemail would be ready
    last weekend. I know, because I write software myself, that it takes a
    considerable time to get things up and running properly. Most people
    don't have even the slightest appreciation of the level of work
    involved. The simplicity (and smoothness) of operation of the software
    is usually inversely proportional to the level of work involved.
    I do think though, that it is unwise to give dates and then not
    deliver. From my experience it is best, if you really do have to give
    a date, to make it well ahead of when you expect to deliver. If you
    are early people are very pleased...late and they are definitely not.
    Theo did say, in an email, that it should be possible to do a
    'forward', as I described earlier but the system can't find my
    voicemail box - it does connect to the voicemail service though.
    No doubt, David, you will post the outcome of your communication on
    Monday.



    Remove 'no_spam_' from email address.
     
    Brian A, Dec 3, 2005
    #3
  4. Brian A

    David Floyd Guest

    Your comments are my thoughts exactly. That's why I haven't yet
    complained. I have high hopes for this service, but I thought it was
    unwise to give an expected date of delivery so quickly.

    David
     
    David Floyd, Dec 3, 2005
    #4
  5. Brian A

    Dave Gill Guest

    The problem with launching any service is you never know what your
    customers *really* want until you've launched. And with VoIP you're
    having to cope with the experimental brigade to boot. Vonage looked
    like a polished offering right from the off in the UK, but they did
    practice on the yanks first. ;-)
     
    Dave Gill, Dec 3, 2005
    #5
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