Vista Networking issues with Cable Modems

Discussion in 'Broadband Hardware' started by Douglas G., Jan 6, 2008.

  1. Douglas G.

    Douglas G. Guest

    I have started to notice a lot of vista systems that are connected direct to
    cable modems saying not connected to internet or showing unidentified
    network. You cannot create a new connection, because the create a connection
    is for PPPoE only, (which is not very smart). And when the browser gives you
    the option to connect, it asks for name/password for a PPPoE connection.

    1. How do I get the Vista networking to recognize the fact is has a direct
    connection to the Internet?

    2. How can you create a new connection without it defaulting to PPPoE?

    3. Is there any way to force Vista to simply connect to a network, if the
    network is available, and has been checked with other computers as working
    properly, and Network discovery is on, and vista simply says unknown network??
    Douglas G., Jan 6, 2008
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  2. Douglas G.

    Chris H Guest

    Chris H, Jan 7, 2008
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  3. Douglas G.

    Barb Bowman Guest

    you should not run the Vista wizard in this case. what brand and
    model cable modem do you have and how is it connected? do not use a
    USB connection. use ethernet.


    Barb Bowman
    MS Windows-MVP
    Barb Bowman, Jan 7, 2008
  4. Douglas G.

    Douglas G. Guest

    Using ethernet, and I WORK for the ISP. It is happenning with all brands of
    cable modems connected to ethernet. We have had to send MANY people to their
    computer manufacturer for OS support, since this appears to be a Microsoft
    Vista issue. Tests with XP systems reveal that no connection problem with the
    cable modem or router exists. This is specific to Vista only. I will re ask
    the question however in the proper forum.. Sorry all.
    Douglas G., Jan 7, 2008
  5. Douglas G.

    Barb Bowman Guest

    which ISP?


    Barb Bowman
    MS Windows-MVP
    Barb Bowman, Jan 7, 2008
  6. Douglas G.

    Douglas G. Guest

    Email me, and I will tell you, I really dont want that information in the
    forum.. Thanks!
    Douglas G., Jan 7, 2008
  7. Douglas G.

    Sysop Guest

    As with ANY HARDWARE device(s) that are to get connected to your computer,
    the BEST way to insure that they will work is ~> Check the "System
    Requirements" for the device(s). Even though Vista will work (be
    "Backwards-Compatible") with a number of units, it will not for others UNLESS
    ~> "A Driver UPDATE" from either the manufacturer (which pretty much MUST
    occur FIRST, before Microsoft will even bother writing one), OR Microsoft
    will put out a driver update for the most Popular Devices initially, OR
    Microsoft will get around to writing one if the device is very widley used
    and Microsoft doesn't already have a device that they've created for use with
    Windows units. :)
    Sysop, Apr 24, 2008
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