Virus fallout

Discussion in 'Computer Support' started by JTibbs, Sep 18, 2010.

  1. JTibbs

    JTibbs Guest

    Hi everyone, I have a Toshiba laptop running Windows 7 Home edition, the
    other night while on a fairly mainstream site (cbssports.com) I got one of
    those messages stating I needed to activate my virus protection because a
    scan found a virus. I knew it was BS and went to task manager so I could
    kill the process, every time I attempted it my task manager shut down and I
    got another warning, it also caused IE8 to crash and I couldn't bring it
    back up. I was able to run my Webroot anti virus sweep and did a full scan
    with Malwarebytes. They both found something and like a fool I just chose
    to quarantine them then delete the quarantine without writing down the
    name... Anyway, the effects are still being felt. I use Windows Live Mail
    to access my Hotmail and while Windows Live Mail is running fine for usenet
    it won't function as a mail client. I keep getting a message that it can
    not sign me in to Hotmail. Also, IE8 no longer works, when I 'Diagnose
    Connection Problems' the message I receive is - The remote device or
    resource won't accept the connection -

    Fortunately, I keep Mozilla products on the machine so I have been able to
    access the internet and my e-mail without issue through Firefox and
    Thunderbird. Also, this problem is only affecting my profile, my wife's
    profile and the guest profile work just fine.

    Any thoughts???
     
    JTibbs, Sep 18, 2010
    #1
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  2. JTibbs

    richard Guest

    www.comodo.com
    Install the full firewall and antivirus.
    Unlike other firewalls, this puppy gives a ton of information you might
    need. Finds stuff overlooked by others.
    You think you only have one or two connections to the internet? Comodo will
    show you how many you have and to where they're going.

    If some site is trying to dump something on your machine, comodo can
    instantly block it.

    You should also try going into your cookies folder and eliminate the block
    for the site. Clear out your temp internet files folder entirely. Then do a
    search for any programs installed near that time or for that day.
     
    richard, Sep 18, 2010
    #2
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  3. JTibbs

    PeeCee Guest


    Commonly called SmitFraud infections these can be a real bitch to remove.
    Evan's proxy suggestion 'will' be the reason your IE8 is not connecting to
    the web.
    ..
    ComboFix and RogueFix are the tools that remove them in XP, but
    unfortunately Vista/Win7 versions are yet to come out.

    If you can possibly remember the name of the Malware, Google for a specific
    fix as they are continually morphing and generic fixes miss the core
    infection.

    You could try looking for folders with funny random letters in the
    Users/Username/AppData folder eg 'sfldkjd' and try removing them after
    booting from a Linux CD, but it can be a risky strategy so keep that till
    after you've backed up all your personal data.

    Your Webroot and Malwarebytes installations are probably compromised so try
    mounting the drive in a usb caddy and run Anti Malware tools over it from
    another PC.

    Best
    Paul.
     
    PeeCee, Sep 18, 2010
    #3
  4. JTibbs

    PeeCee Guest

    Names on this page may jog your memory>
    http://en.wikipedia.org/wiki/Rogue_software

    Best
    Paul.
     
    PeeCee, Sep 18, 2010
    #4
  5. JTibbs

    JTibbs Guest

     
    JTibbs, Sep 18, 2010
    #5
  6. JTibbs

    JTibbs Guest

    Hmm, maybe it isn't working well for usenet. What the heck is this?
    Anyways, thanks all for the tips, I'll give them a try.
     
    JTibbs, Sep 18, 2010
    #6
  7. JTibbs

    JTibbs Guest

    The box that reads "Use a proxy server for your LAN (These settings will not
    apply to dial up or VPN connections). is checked but the boxes underneath it
    are blank. Should that read something? Should I uncheck it?
     
    JTibbs, Sep 18, 2010
    #7
  8. JTibbs

    JTibbs Guest

    OK, I'm impatient, I just unchecked the box and now everything seems to be
    working just fine. Should I worry about anything else regarding this? Like
    running Malwarebytes in safe mode? Also, regarding the previous firewall
    question, when I set the computer up a few months ago I seem to remember
    fooling with settings, I don't know if it was a microsoft or Webroot
    firewall. I do not employ an alternate program though.
     
    JTibbs, Sep 18, 2010
    #8
  9. JTibbs

    richard Guest

    FYI, I recently talked to a verizon sales guy. He said not to bother with
    the so called "unlimited" plan because they really cap you at a mere 2
    gigs.

    While it's nice to have the access, I'm considering dropping mine because
    it's a bitch trying to navigate a website. I see you're using groundhog. I
    tried it out and ditched it because it had way to many problems. Like if I
    just turned the phone on, groundhog was instantly connecting. Which screwed
    me on trying to connect through my computer.

    So now I have the mifi box to connect with. Which is a hell of a lot better
    than their old usb sticks.
     
    richard, Sep 18, 2010
    #9
  10. JTibbs

    chuckcar Guest

    Did you update internet explorer or outlook express after you initially
    installed windows 7?

    If not, you can get back all missing files with system file checker.

    http://support.microsoft.com/kb/929833

    Under more information. What you want is to restore any missing files
    (which would be the quaranteened ones naturally) and update verification
    information for all others.
     
    chuckcar, Sep 18, 2010
    #10
  11. JTibbs

    richard Guest

    Dumbshit. You won't find OE on windows 7. It is now windows live mail.
    OE won't even be found on a vista machine.
     
    richard, Sep 18, 2010
    #11
  12. JTibbs

    chuckcar Guest

    Are you trying to tell me you now know something about computers *I*
    don't?? ROFL. Just worry about things you're capable of understanding.
     
    chuckcar, Sep 18, 2010
    #12
  13. JTibbs

    JTibbs Guest

    I had a choice of Norton, Webroot or Kapersky when I bought the computer and
    chose the six month trial of Webroot since I heard good things and had
    soured on Kapersky and Norton's size. What I was trying to say that I'm not
    sure which firewall I set up.
    Thanks.
     
    JTibbs, Sep 18, 2010
    #13
  14. JTibbs

    JTibbs Guest

    Windows 7 came pre-installed. OE doesn't support Hotmail any longer.
     
    JTibbs, Sep 18, 2010
    #14
  15. JTibbs

    joevan Guest

    What does Oe have to do with hotmail? And maybe you mean win 7 does
    not have Outhouse oops, Outlook express?
     
    joevan, Sep 18, 2010
    #15
  16. JTibbs

    richard Guest

    OE hasn't been included since XP.
    Vista has windows mail and w7 has windows live mail.
    And you're using xnews for newsgroups. Which is a far better choice than
    OE.
     
    richard, Sep 18, 2010
    #16
  17. JTibbs

    chuckcar Guest

    It's the other way around, any you *can* use hotmail with OE 5 even. You
    just change the POP2 to POP3 in the account properties (along with the
    other port info etc. Hotmail uses some *wierd* port numbers). BTW Windows
    Mail, Windows Live Mail and Windows Live make up for the most confusing
    move ever by Microsoft's microcephalic marketing people. Windows Live Mail
    is a name for an offshoot of Hotmail, Windows Mail is the client you can
    download to do email on a MS windows computer and Windows Live can be either.
     
    chuckcar, Sep 18, 2010
    #17
  18. JTibbs

    chuckcar Guest

    And your point is? And how is any of it relevant to system file checker?
     
    chuckcar, Sep 18, 2010
    #18
  19. JTibbs

    JTibbs Guest

    Maybe, I ran Outlook Express for Hotmail for years. I started getting
    warning e-mail from Team Hotmail or whatever about six months in advance
    stating I could no longer use OE for Hotmail. On the date they said it
    would stop working, it did. Do I downloaded WLM and it migrated my settings
    over no problem.
     
    JTibbs, Sep 19, 2010
    #19
  20. JTibbs

    JTibbs Guest

    When I got my Vista (sucked) machine it had Windows Mail preloaded. I
    couldn't get usenet to work with it and someone (here maybe) told me I
    needed to use Windows Live Mail which at the time was a completely different
    program. Maybe they are one in the same now but they were different
    programs in Jan 2008.
     
    JTibbs, Sep 19, 2010
    #20
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