Virgin - IPhone - Loss of WiFi

Discussion in 'Home Networking' started by Harry Jones, Apr 25, 2014.

  1. Harry Jones

    Harry Jones Guest

    Unusual problem today:

    I have an Iphone 5S and wanted to upgrade to latest OS. I plugged Iphone via
    USB in to my laptop which is connected via WiFi to my Virgin Super Hub.

    As soon as I plugged in Iphone - I noticed that web connection had dropped out:
    no WiFi signal.

    The problem is quite repeatable: tested on two different laptops and different
    browsers (one laptop on W7 prof and the other on XP prof) When I have two
    laptops on the WiFi network: the network connection is only lost on the one in
    to which I have plugged the Iphone - the other laptop continues with Internet
    access - so the router is still working OK.

    If I unplug Iphone - then the network connection from the PC gets

    I plugged one laptop directly in to router - and Iphone into laptop: Iphone
    updated OS fine.

    Any ideas?
    Harry Jones, Apr 25, 2014
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  2. Harry Jones

    Margherita Gildersleeve

    Sep 12, 2014
    Likes Received:
    A friend experienced a sudden drop on his wifi connection while using the same brand and model. He contacted an Apple store and was asked to have his unit rebooted (take out the battery as well). Unfortunately, this did not work. He was advised to bring his phone and fortunately this was replaced. By the way his phone was about 3 months old at that time.
    Margherita Gildersleeve, Oct 13, 2014
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