ViaTalk is good as far as the adapter being real easy to setup. I\nplugged it in behind a miriad of routers, modems, firewalls and a\nnetwork switch and it had a dial tone immediately. That's where the\ngood ended and here's where my nightmare began:\n\nFIRST: they seem to say yes to any number portability and then once\nyou're in, you find out your number cannot be ported. Cleary a BAIT &\nSWITCH tactic. SECOND: to make local calls you must not dial the area\ncode. If you do, there is no indication, message anything saying not to\ndial the area code when making a local call. If you want to dial a\nlocal number with a different area code, you not only have to dial the\narea code, you also have to dial a "1" in front of it. Nothing on their\nknowledgebase tells you about this. THIRD: Try calling the support line\nand expect to be put on hold for a long time. FOURTH: Call the support\nline at night and you hear a recording "YOU ARE CURRENTLY FIRST IN\nLINE". I sat for over an hour being "FIRST IN LINE". I later found out\nthey don't have any live phone support after hours. Again there was no\nmessage saying so and nothing on their website saying so. In-fact it\nsuggests 24/7 support (that's only for their trouble ticket system).\nFIFTH: when you are away from your home phone, voicemail access is not\nvia a toll free call. Currently the away from home voicemail system is\ndown and has been for the last 3 days, at least for me, I cannot access\nvoicemail. I can go on, but I'm tired.