Unique emailsender makes W98SE crash

Discussion in 'Computer Support' started by Maria, Jan 17, 2004.

  1. Maria

    Maria Guest

    A brandnew customer sends me emails that, WHEN OPENED, causes my Desktop W98SE
    continuously to crash. BSOD comes with repeated message:
    OE ..... 0187:BFF9DFFF

    Netscape or Outlook Express, bang when opened. Even when trying to forward
    quoted or replied-to W98SE crashes. Mails contain nothing but text, no
    NAV2003 on/off: no difference.

    When mails sent to my Laptop W98SE with Netscape or Outlook Express: no problem!

    When Desktop started in Safe Mode I can read and manipulate the particular email
    w/o trouble. The desktop itself has no other bug or trouble, works fine.

    It is very embarrasing for my customer. Never ever had this before.
    What can this be, any ideas? Looking forward,
    Maria, Jan 17, 2004
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  2. Maria

    °Mike° Guest

    What is the *verbatim* error message? No need for stack dump
    or registers.
    °Mike°, Jan 17, 2004
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  3. Maria

    Maria Guest

    Translated from Dutch Blue Screen:

    Fatal Exception OE on 0187:BFF9DFFF. Current appl is/will be closed.
    * Hit a key to close app
    * Hit CTRL-ALT-DEL to etc.
    Hit a key to continue...

    Is this any help?

    Ciao, Maria
    Maria, Jan 17, 2004
  4. Maria

    °Mike° Guest

    °Mike°, Jan 17, 2004
  5. Maria

    Maria Guest

    Thank you for your help, I will check them all!
    Ciao, Maria
    Maria, Jan 18, 2004
  6. Maria

    °Mike° Guest

    You're welcome.

    °Mike°, Jan 18, 2004
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