Unable to Access Secure Websites with Computers running Windows XP

Discussion in 'Broadband Hardware' started by Christina, Dec 25, 2007.

  1. Christina

    Christina Guest

    Whoever can figure this problem out will be a genius. I have a home network
    that includes: 2 desktop computers both running on Windows XP and 1 laptop
    running Windows Vista. The desktop computers running Windows XP are unable to
    go into secure websites, for example, microsoft update, banking bill pay or
    almost anything that requires you to enter a passcode. We are having to use
    my laptop running Windows Vista to access these websites. We have disabled
    every possible firewall on these computers. We have followed all instructions
    given to make the sites we are going to "Trusted Sites", We have had our ISP
    come out to check out their hardware with no prevail. We have replaced the
    router. Don't know what to do know. The funny thing about it is that it only
    affects Window XP and Microsoft XBOX going online. When we log in using the
    Playstation 3 to go online we have no problems.

    Please help
    Christina, Dec 25, 2007
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  2. Christina

    Chris H Guest

    I suggest you first contact your Internet Service Provider to see if they're
    having any problems with their DNS server, and if that is negative, post to
    a regular networking support newsgroup. This newsgroup supports Microsoft's
    Broadband Networking hardware and software only, not networking in general.
    Chris H.
    Microsoft Windows MVP/Tablet PC
    Tablet Creations - http://nicecreations.us/
    Associate Expert
    Expert Zone - www.microsoft.com/windowsxp/expertzone
    Chris H, Dec 25, 2007
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  3. Christina

    Gary Tsang Guest

    I'd bet that your trusted root certification authority certificates on your
    XP computers are screwed up. Highly doubt that it is a hardware issue.

    Not sure how to fix it easily, but hopefully that gives you a clue as to
    where to look.

    Gary Tsang

    Microsoft MVP - Windows Media Center
    Gary Tsang, Dec 25, 2007
  4. Christina

    Christina Guest

    Found out that I had a bad modem that my ISP could not seem to detect. He
    just went to the office and exchanged modems.
    Christina, Dec 27, 2007
  5. Christina

    haryy Guest

    haryy, Apr 9, 2008
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