Unable to access extensions menu or add extensions (I've tried past suggestions)

Hi,

Before you snicker and think to yourself, "why doesn't this person
read past posts?"- let me explain something:

I have tried everything already suggested. I have:

1. Clicked under tools/options/web features "allow sites to install
software"

2. Tried downloading the adblock extension and dragging it onto a
Firefox page.

3. Tried dragging the file into the Firefox extensions folder.

The bottom line is I cannot even access my Extensions options from the
tools menu- it just gives me the hourglass icon then gives up.

Any help would be greatly appreciated!

Cheers,

cedre

 

which version of FF are you using? 1.0.7 or 1.5

 

Sorry, V.1.07

 

Take a look at the "allow websites to install . . . " and click on the
"Allowed Sites" button. What have you got there that might be
blocking? Also, if you downloaded the extension to your hard-drive,
what happens if you click on File, Open and find the extension? Does
it install that way?

 

Under allowed websites, I have the various mozilla sites, including
the specific page for the adblock download.

When I download the file it self and try to install it from the
desktop, I choose the appropriate program to run it (Firefox) and then
sit in vain and watch the same hourglass symbol not get anywhere.

Perhaps I should do a complete uninstall/install as I also lost the
bottom 1/2 of my bookmarks recently for no reason I can discover.

 

I don't think uninstalling and reinstalling will solve the problem.
The problem might be somewhere within your profile. Your profile is
where all your bookmarks, settings, etc are stored.

Create a test profile and see if the problem occurs there. Close FF,
click on Start, Run, and enter exactly:

firefox.exe -p

this will bring up the profile manager and from there you can create a
test profile.

 

OK, this is really strange- I only get my usual homepage when the run
firefox.exe -p

There are no profile options or anything different. Perhaps I have a
corrupt file or extension somewhere?

 

When you run the profile manager, did you close FF first?

 

Yes, I closed down FF first and still nothing. UNTIL I just gave up
and installed Ver.1.5 over 1.07 and everything works fine now.

Thanks for all your help, I'm sure it would have solved 99% of the
problems everyone else would have had. I can now make profiles and
open my extensions options.

Cheers,

cedre