I have a Samsung smart TV which came with a standard remote and also a universal smart remote. I have been trying to program the universal remote to operate an igloo set top box. The maker of the igloo box is Pace. Although Pace is listed among the various brands, the model sold in NZ is not listed. None of the fifty options for unspecified Pace models communicate with the set box top. Igloo don't know the answer and think it might be for Samsung to sort it out. Samsung don't want to know and say it's igloo's problem to solve. Has anyone found a way to sort this out? Seems to me there must be hundreds of igloo SBTs around and same with Samsung TVs, yet they both seem unaware of this.