I have a Samsung smart TV which came with a standard remote and also a\nuniversal smart remote. I have been trying to program the universal\nremote to operate an igloo set top box. The maker of the igloo box is\nPace. Although Pace is listed among the various brands, the model sold\nin NZ is not listed. None of the fifty options for unspecified Pace\nmodels communicate with the set box top.\nIgloo don't know the answer and think it might be for Samsung to sort it\nout. Samsung don't want to know and say it's igloo's problem to solve.\nHas anyone found a way to sort this out? Seems to me there must be\nhundreds of igloo SBTs around and same with Samsung TVs, yet they both\nseem unaware of this.