troble using msn chat in msn groups

I had similar probs with msn when 1st on XP pro. solution that worked for
me:

-turn off xp firewall
-be sure necessary ports and port forwarding configured correctly on router
firewall

hope helps,
D

 

hi I have a friend online who has a strange problem he recently bought a
computer with win XP Pro on it and since then he cannot get into the
chatroom that is part of a msn group. he has no problems with his modem or
the computer it self, no problems signing in with his .net passport, or
posting a message on the groups message board. the only problem there is is
that he just cannot get into the chatroom. this problem also occurs in other
groups that he is a member of. every one else in the groups can access the
chat room perfectly. I told him to do the usual stuff (clear history, temp
files, cookies) and to reinstall msn chat controls but still no effect. i am
hoping that some one on here can help with this problem.

thanks in advance

p.s.: yes I know- win xp pro, but what can I do, its his computer not mine.

 

Internet Options | General | Settings | View Objects
and delete the chat software, return to MSN chat room and allow the chat
software to reinstall.

 

didn't I just say we tried that? oh wait yes I did "and to reinstall msn
chat controls but still no effect"

 

ok, just he dont know how to turn off the xp firewall, and nor do i, so can
u help us wid this one?
thanks

 

my network places

view network connections

right click external NIC icon (the card connected to your router)

properties

advanced

uncheck the firewall checkbox

 

Post his own usenet messages? Tell him to lower IE internet security in
internet options, or adjust his firewall settings lower.

get into the chatroom. this problem also occurs in other

I am very satisfied with xp pro.

 

sorry but the guy doesn't have a router