The printing has been stopped and this job has been add to the queu?

Discussion in 'Computer Support' started by dejola, Dec 28, 2005.

  1. dejola

    dejola Guest

    My friend, using an iBook and an HP Deskjet 5550 says she was printing
    something when she got the following message, "The printing has been
    stopped and this job will be added to the queu." She doesn't know what
    that means and she doesn't know what to do to solve the problem and
    continue printing. She asked me, her personal computer guru. But I
    don't know either.

    Can anyone help?

    Thanks.
    mailto:
     
    dejola, Dec 28, 2005
    #1
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  2. dejola

    hummerdog Guest

    Start\Help type in print queue.
    bw..OJ
     
    hummerdog, Dec 28, 2005
    #2
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  3. dejola

    Mitch Guest

    [[ This message was both posted and mailed: see
    the "To," "Cc," and "Newsgroups" headers for details. ]]

    Sounds like the response when the user does something to stop it.
    She might have clicked a button to cancel (even if she didn't notice),
    hit the command-period buttons, or selected the wrong menu item while
    the print monitor was in front.

    In any case, it is telling you that it's ready to resume or reprint the
    document right from the print monitor.
    Look for that application in the Dock (probably at far right).
    Click on that to bring it front.
    You should see a dialog with the document listed and a couple control
    buttons; select it and choose to either resume or repeat the print.

    I can't describe it or the menu options exactly because I'm not using
    an HP model.
     
    Mitch, Dec 28, 2005
    #3
  4. dejola

    jason43050 Guest

    should be a printer icon in tool bar click on it. then there should be
    priner job there. right click on it and click resume or repeat o
    something like tha
     
    jason43050, Dec 28, 2005
    #4
  5. dejola

    dejola Guest

    Thanks for the suggestion, but does not your suggestion (Start\Help
    type in print queue) relate to Windows? My friend is using an iBook.
     
    dejola, Dec 29, 2005
    #5
  6. dejola

    Mitch Guest

    Were you not able to check the Print Monitor function and see the
    document ready to go?
    It concerns me that you are replying as though the problem still exists.
     
    Mitch, Dec 29, 2005
    #6
  7. dejola

    jason43050 Guest

    i'm talking about the hp printer, i got a hp printer. that is what
    do to see the "job" click on the printer icon in the toolbar on botto
    right hand corner of her screen
     
    jason43050, Dec 30, 2005
    #7
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