Telstra Clear and other ISPs

It pays to stay on top of their packages and make sure you are on the
right one.

On the weekend I was fixing up my dear old mum's PC and noticed her
broadband was very slow. It turns out she was on a fairly old phone
and internet package of non full rate DSL and a miserly data cap, and
was paying $105 a month for phone and internet. TelstraClear have a
package "for new subscribers" of full rate DSL2+, 40Gb/month and land
line for $75. So I told mum to get on the phone to them and get her
package switched and if they gave her a hard time about the new
subscriber clause to let them know she'd be a new subscriber to
Telecom.

She's now on the faster/bigger package and saving $30/month.

I think it's very poor of TelstraClear to not inform/recommend their
subscribers on obsolete packages about new packages that they would be
better off with.

Cheers
JohnO

 

I think it's very poor of TelstraClear to not inform/recommend their

I just ran TC and got the new package: some three months ago after I
read about it.

 

I got the discount and I am on cable and not a new user, but I had to
ring to get it plus a 1 year contract, I was told that it meant for new
users.

Its billed at a discount on top of my normal $105 bill.