Symantec Anti-Virus cannot clean, quarantine, or delete msblast.exe

Discussion in 'Computer Support' started by Steve Freides, Sep 28, 2003.

  1. What's a fella to do? I got this nice, new, AV software and it says I
    have this file that it can't quarantine, can't delete, and can't
    otherwise do anything with.

    -S-
     
    Steve Freides, Sep 28, 2003
    #1
    1. Advertisements

  2. Steve Freides

    DaveG Guest

    If you are using windows XP try turning off System Restore,delete
    file,turn SR back on.

    HTH!

    ATB-DG.
     
    DaveG, Sep 28, 2003
    #2
    1. Advertisements

  3. No dice - turned of System Restore, can't get rid of it through Symantec
    AV, Explorer, or a CMD box.

    -S-
     
    Steve Freides, Sep 28, 2003
    #3
  4. Steve Freides

    Bad Dog Guest

    Bad Dog, Sep 28, 2003
    #4
  5. Found a solution - hit F5 and F8 while starting, picked Safe Mode with
    Command Prompt, was able to delete the file from there, restarted, file
    seems to be gone.

    -S-
     
    Steve Freides, Sep 28, 2003
    #5
  6. Also found it in the pre-fetch directory, was able to delete that copy
    while running normally.

    -S-
     
    Steve Freides, Sep 28, 2003
    #6
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.