Spy Sweeper no longer suport 64 bits!

Discussion in 'Windows 64bit' started by Don Awalt, Jul 12, 2006.

  1. Don Awalt

    Don Awalt Guest

    I got a notice of an update to version 5, free with my subscription
    license. I downloaded it, and when it runs it immediately says "Spy
    Sweeper is not compatible with 64 bit operating systems."

    I wrote to them asking for a refund on my support license since they
    renewed it with a working product.

    Boy this stinks - first iTunes then this. You would think we would see
    more support for 64 bit not less. I will never go back to Spy Sweeper...
    Don Awalt, Jul 12, 2006
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  2. Don Awalt

    Jeremy Guest

    There are better tools and no cost.
    Jeremy, Jul 13, 2006
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  3. Don Awalt

    Little Red Guest

    such as.......?

    Little Red, Jul 13, 2006
  4. Don Awalt

    Little Red Guest

    I bought it,too, a few months ago and regretted it for the following

    1. Does not work with XP64

    2. When it finds a so called "spyware" under XP32 - and you delete it
    because you don't really know what is legit and what is not - you may be
    deleting a legitimate file. To make a long story short, Spyware is very
    "stupid" and can't really differentiate between real spyware and necessary
    legit files, at least that was my impression so I quit using it, too. $30
    bucks down the drain...
    Little Red, Jul 13, 2006
  5. www.microsoft.com/spyware

    Windows Defender has a x64 version, and costs nothing to Genuine Advantage
    Mark Gillespie, Jul 19, 2006
  6. Don Awalt

    Don Awalt Guest

    Yep - that's what we moved to! Spy Sweeper is history around here.

    You'll enjoy the nice reply I got from their support team, which was the
    last straw to move EVERYTHING off their product (even all x32 XP systems) --


    I'm a confused. It seems we have never supported 64 bit systems. That is
    a possibility in the future, but is not something we have supported in
    the past nor do we support it now.

    Our money back guarantee is for 30-days past the day of purchase. Seeing
    as you purchased your subscription last year I would be unable to refund
    your subscription.

    If you should need further assistance technical assistance please call
    our free technical support at 1-866-612-4227 Option 2 between the hours
    of 7am and 6pm Mountain Time Monday thru Friday. They can help you out
    more directly.

    Thank You.

    The Webroot Team.
    Don Awalt, Jul 20, 2006
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