Solve this Blaster problem

Discussion in 'Computer Support' started by Nottoman, Aug 18, 2003.

  1. Nottoman

    Nottoman Guest

    OK, Helping a customer with a laptop and pc unprotected on a Linksys
    wireless network. Problem - no internet access
    Scanned the PC, had the Blaster, patched, removed, installed AV. No internet
    access still. Rebooted modem (Qwest DSL), router, and PC. Still none. Reset
    Linksys Utility at 192.168.1.1 nothing still. Connected modem directly to
    PC. Access at about 300kbps which was normal for them. Reconnected
    wireless. Nothing.
    Did the Blaster cause the Router config to fry - do I have to reinstall
    Linksys Router setup? PC is detecting signal from Router according to
    lights on the USB Linksys antennae units.
    Suggestions?
     
    Nottoman, Aug 18, 2003
    #1
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  2. Nottoman

    Lee Guest

    Have you tried resetting the Linksys router ro default?

    ||>OK, Helping a customer with a laptop and pc unprotected on a Linksys
    ||>wireless network. Problem - no internet access
    ||>Scanned the PC, had the Blaster, patched, removed, installed AV. No internet
    ||>access still. Rebooted modem (Qwest DSL), router, and PC. Still none. Reset
    ||>Linksys Utility at 192.168.1.1 nothing still. Connected modem directly to
    ||>PC. Access at about 300kbps which was normal for them. Reconnected
    ||>wireless. Nothing.
    ||>Did the Blaster cause the Router config to fry - do I have to reinstall
    ||>Linksys Router setup? PC is detecting signal from Router according to
    ||>lights on the USB Linksys antennae units.
    ||>Suggestions?
    ||>
    ||>--
     
    Lee, Aug 18, 2003
    #2
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