Soft modem installs as TWO modems (and works like a broken leg)

Discussion in 'Computer Support' started by DemoDisk, Jul 24, 2006.

  1. DemoDisk

    DemoDisk Guest

    If you're familiar with Win-modems or software modems (also called HSF
    or HSP modems) maybe you can help me out.

    Is it normal for Windows (Win98se) to list the modem installation in two
    places in Device Manager? The first listing calls it HSF Modem and shows
    the resources and driver assigned to it. The second listing shows the
    Windows modem icon. Its properties are in a tabbed sheet with a lot more
    info -- but it *also* has resources and drivers assigned to it. I've
    tried, but Windows PnP keeps re-installing the same way.

    The modem is a Sterling S20 and the CD installs BVRP telecom software
    ("Net Waiting," etc.) along with drivers. I'm just trying to get better
    speed and a stable connection from this thing, without all the software
    frills. For now, the best I can do is 21,600 bps and constant restarts.

    Is the problem the soft *modem*, the soft *ware*, Windows 98se, or me?
    Please help if you can; I'll even paste the current .LOG if that's of
    use.

    Thanks,
    JM

    Here's the stuff:
    07-24-2006 00:35:27.89 - CNXT V92 PCI Modem in use.
    07-24-2006 00:35:27.89 - Modem type: CNXT V92 PCI Modem
    07-24-2006 00:35:27.89 - Modem inf path: OCRCSTX.INF
    07-24-2006 00:35:27.89 - Modem inf section: HSFModem1
    07-24-2006 00:35:28.67 - 115200,N,8,1
    07-24-2006 00:35:28.67 - 57600,N,8,1
    07-24-2006 00:35:28.67 - Initializing modem.
    07-24-2006 00:35:28.67 - Send: AT<cr>
    07-24-2006 00:35:28.67 - Recv: <cr><lf>OK<cr><lf>
    07-24-2006 00:35:28.67 - Interpreted response: Ok
    07-24-2006 00:35:28.67 - Send:
    AT&FE0V1S0=0&C1&D2+MR=2;+DR=1;+ER=1;W2<cr>
    07-24-2006 00:35:28.81 - Recv: <cr><lf>OK<cr><lf>
    07-24-2006 00:35:28.81 - Interpreted response: Ok
    07-24-2006 00:35:28.81 - Send: ATS7=255M1+ES=3,0,2;+DS=3;+IFC=1,1;X4<cr>
    07-24-2006 00:35:28.81 - Recv: <cr><lf>OK<cr><lf>
    07-24-2006 00:35:28.81 - Interpreted response: Ok
    07-24-2006 00:35:28.81 - Dialing.
    07-24-2006 00:35:28.81 - Send: ATDT;<cr>
    07-24-2006 00:35:30.27 - Recv: <cr><lf>OK<cr><lf>
    07-24-2006 00:35:30.27 - Interpreted response: Ok
    07-24-2006 00:35:30.27 - Dialing.
    07-24-2006 00:35:30.27 - Send: ATDT*##,#######<cr>
    07-24-2006 00:35:58.33 - Recv: <cr><lf>+MCR: V92<cr><lf>
    07-24-2006 00:35:58.33 - Interpreted response: Informative
    07-24-2006 00:35:58.33 - Recv: <cr><lf>+MRR: 21600<cr><lf>
    07-24-2006 00:35:58.33 - Interpreted response: Informative
    07-24-2006 00:35:59.03 - Recv: <cr><lf>+ER: LAPM<cr><lf>
    07-24-2006 00:35:59.03 - Interpreted response: Informative
    07-24-2006 00:35:59.03 - Recv: <cr><lf>+DR: V44<cr><lf>
    07-24-2006 00:35:59.03 - Interpreted response: Informative
    07-24-2006 00:35:59.03 - Recv: <cr><lf>CONNECT 21600<cr><lf>
    07-24-2006 00:35:59.03 - Interpreted response: Connect
    07-24-2006 00:35:59.03 - Connection established at 21600bps.
    07-24-2006 00:35:59.03 - Error-control on.
    07-24-2006 00:35:59.03 - Data compression on.

    =====================================
     
    DemoDisk, Jul 24, 2006
    #1
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  2. DemoDisk

    Whiskers Guest

    snip
    snip

    One easy check you could do for yourself would be to try a different
    modem, of course.

    Unless you are using yourself as part of the connection between your modem
    and telephone socket, I think you can rule yourself out. If you are doing
    that, then stop it; it's a miracle you're on line at all.

    If the modem is working, which it obviously is, then the first thing to
    check is the telephone line. Until you get that done, by having the
    telephone company send someone to your place to test the connection and
    carry out any adjutments or repairs needed, there isn't much else you can
    do. Tell them you want to use it for internet access.

    Don't bother starting another thread about this until the telco have
    checked the line from your end; the facts don't change all by themselves
    no matter how often you ask.

    If your telephone line is split between two or more customers (or to give
    you two 'lines' using one wire), using a gadget called a DACS, then you'll be
    lucky to get anything more than 28,800kbps no matter what modem you use or
    how good the line is.

    You'll never get 56kbps unless your modem is inside the telephone exhange
    - and possibly not even then. Anything more than 40kbps is 'pretty good'
    in normal circumstances. Even if you get that sort of 'speed', the actual
    rate at which data gets in or out may not be much better than you are
    getting already - dial-up is /slow/.
     
    Whiskers, Jul 24, 2006
    #2
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