I've been with them since getting a recommendation from this group a few weeks ago. In that short time they've immediately deleted several days worth of incoming email so I never even saw it, have NEVER replied to one of the half dozen or so emails I sent to their helpdesk and when I did bother to WASTE eight dollars on their 0900 help line it took SIX calls to get anyone with most of that time spent listening to the ring tone and watching my telephone bill increase. When I finally did speak to the jackass on the other end, he had the gall to say it wasn't their fault, he couldn't see a problem, there was no problem (I guess it's all been a bad dream, huh asshole?), and that it must be my email client (MacSOUP 2.5) deleting the mail (pure bullshit, cause I WATCH the f**king commands MacSOUP sends and the replies from the server AS THEY HAPPEN. I think I might have noticed such a weird and frankly, highly improbable, if not impossible incident). Is it just me or is Slingshot <http://www.slingshot.co.nz> the most up themselves ISP in NZ? Still, I had to laugh when they started tagging their OWN automated (NOT real!) replies as spam. They soon stopped doing that after I emailed them to point that out (without getting a response). What f**kups. Regards, Jamie Kahn Genet -- If you're not part of the solution, you're part of the precipitate.