Silly question - automating *manual* anti-virus definitions update process

This may be a really silly question

An elderly relative is running Norton Anti Virus 2002
on Windows XP Pro ( a package deal from Dell )

but, presumably, the general question would apply
to other anti-virus products under recent Windows versions

I've now found that she hasn't been updating definitions
manually, and *refuses* to run Live Update
( not trusting "that sort of thing" )

what would be the best way to automate the manual update ???

it's easy - using Windows Scripting Host for example - to
have an icon that will open a browser at the correct webpage

but at that point, then there is the problem of getting the definitions
file actually downloaded, and then executed, without giving the
opportunity for comments like:
"I forgot where it went"
"I forgot what to do next"
and so on

Has anyone any suggestions ???
( other than *forcing* the use of LiveUpdate
that's been tried and is simply refused )

 

The source (other than the liveupdate) is from the ftp.symantec.com ftp
site. But you then have to navigate to the correct directory this
requires several steps of change of directory (folder). Then you have to
assign the proper name to the file to be downloaded. The file name
changes with each posting of a new download. Example
20030827-006-i32.exe If you don't get the proper name you don't get the
download. If you use a program like cuteftp or WS_FTPPro you can use a
click on choice method. But since the last list has a host of downloads
possible you have to be able to recognize the correct one. A sentient
human can do this. A computer program is not smart enough to make the
proper choice. It will not even get through the layers of directories
from which to choose.
The person who refuses to use the liveupdate is assuming that its
dangerous whereas not relying on it is more dangerous.
FK

 

To give you a polite answer, you are far better talking them into using the
'live update' program. We use the corporate edition of norton, and have our
server set to run the live update every night at midnight. The live update
server is a secure server with checks & safeties to make sure that there are
no bad or corrupted files, and since it is an automated process, it is very
difficult to download the wrong file.

Hope this helps,

Fred.

 

thanks for the suggestions...

I think I may have discovered the answer by accident

the individual in question was bothered about
LiveUpdate operating "behind her back"

the answer:
use the Windows Task Scheduler to set *explicit*
times and dates for LiveUpdate to run

when she saw that it would start at a specific time,
and that she *could* stop it if she felt so,
she was quite happy about letting it run


social engineering ??