send xtra

I keep getting asked to enter my user name and password for sending emails.
I keep doing that but the notice keeps appearing.
What should I do?

Should I register another password or something?

 

I've tried my yahoo password but that doesn't work either. My Yahoo user
name doesn't work either.
I've gone to the Yahoo website they give, but they want my mobile number. I
don't have a mobile. I gave them my phone number but that doesn't work.

Is anyone else getting this problem today, or just me?
Could it have anything to do with the TV changeover today?

 

The newsgroups seem to be working. The problem seems to be only with emails.

 

First thing to try would be to restart the modem and restart the
computer.

Assuming that doesn't fix it and websites are still loading okay into
the web browser, and you're using the correct password and haven't
changed any email settings since it was last working, then it sounds
like an issue with Xtra's outgoing mail server ... which wouldn't be
surprising since they've farmed out the service to hopeless fools at
Yahoo. :-(

You could try logging on to Xtra's webmail system and see if that will
let you send an email. http://webmail.xtra.co.nz

You may have to wait and see if they have fixed it later. Otherwise it
probably means a call to the help desk.

 

I would say it's a problem at Xtra / Yahoo.

There's no way it can be anything to do with the TV digital changeover
.... unless perhaps you're trying to use the same satelitte dish for
both internet and TV.

 

Its on the New Xtra / Yahoo.
is stuffed.

Please never ever use it again get a better ISP with a Pop news reader.


Xtra is a Bad ISP killed Usenet then Emails..

 

I've restarted the computer. Which is the modem? Is it that box thing with
the five lights?

No comment! But I've tried my Yahoo name and password and that doesn't work
either.
It's only this afternoon, up till now it has worked perfectly.

I did that. I get pretty pictures and now what? Here's a reply butting in!
There was a problem logging onto your mail server. Your Password was
rejected. Account: 'pop3.xtra.co.nz', Server: 'pop3.xtra.co.nz', Protocol:
POP3, Server Response: '-ERR [AUTH] (#MBR1213) Please verify your account by
going to https://login.yahoo.com', Port: 995, Secure(SSL): Yes, Server
Error: 0x800CCC90, Error Number: 0x800CCC92

I've gone to https://login.yahoo.com twice. I'll try again

I got a page of comments. Every one complains about yahoo! I don't use the
wretched thing, but it seems they have some tie up with xtra now.
I got asked a "secret question" about my eldest son. I've got news for them,
I've got no sons at all!

As you say, perhaps they will manage to fix it later.
Perhaps if they can't I should change to something other than xtra. But
could I do that if the phone runs on Telecom?
If it doesn't fix itself overnight I'll see what the computer man thinks.
It might be something I've done, but I can't think what. I've just done what
I always do when ending emails.

Brainwave! I'll see if the folks on Facebook are having problems. But then
of course all my friends and family will be able to see my emails.

Thanks for your suggestions.

Geopekia

 

No, I haven't got a satellite dish.. Direct line of sight to the Waitakeries
transmitter, and the TV is working perfectly.

 

Thank you. I'll see what the computer man thinks.

 

Xtra itself is okay-ish, but Yahoo are hopless fools. You could still
use Xtra as the internet provider, but get a separate email address
with someone more reliable GMail, GMX, etc.

 

Yep, it's the box that plugs into the phoneline. Usually the first step
to try when you have internet-related problems is to switch it off
(either the modem itself or the power socket), wait a few seconds and
then switch it on - it may take a minute or two to reset itself and
reconnect to the Internet.

As Frank say, it seems to be yet another problem with Xtra-Yahoo's mail
server. So not much you or anyeone else can do until they fix it at
their end.

The problem is that all the Internet providers bundle phone and
internet together, so if you change from Xtra you'll have to change
from Telecom as well (or have two phones lines - one for internet and
one for phone calls).

 

I seem to have fixed it! What they wanted wasn't my "user name" as they
asked.
I tried my whole Yahoo email address, ******@yahoo.com which I never use,
and to my great surprise it worked!
So why couldn't they have asked for that in the first place?

I was trying every version of my real name (in its various misspellings),
user names and combination of passwords without success.

So if you get the same problem, that is what they want. It has to be your
full yahoo email, not your xtra one.
Did anyone here guess that was what they wanted? Am I the only dumb one?

Thanks to all
Geopelia

 

Just tried again using the whole email etc. Now even that isn't working!
I'll leave it until tomorrow and try again.

 

Still not working.
xtra want me to change my password. It seem they shut everybody down because
of some spam.
But Trend micro has probably done something about that anyway. email is
still asking for a password and none work.

Their form for changing the password wants a user name ending in .xadsl I
never heard of that before. Should I just add it to my email user name?
I'm phoning 0800 22 55 98 to try to find out what they mean, if I ever get
through.

Does anyone know how long xtra is taking to answer calls? I waited half an
hour this morning before hanging up.If it is an hour or so I can leave the
phone sitting there playing music and pick it up when a human might be near
the other end.

 

http://www.nzherald.co.nz/technology/news/article.cfm?c_id=5&objectid=
11165400

Sounds like you may be one of the compromised accounts - that is, you
have (*had* ) a weak password.

Switch on Geo - use a strong password! I recommend a password phrase
system, where you simply type the first character as you say the phrase.
eg. I always use is: The News starts at 6 O'clock => [email protected]'c - that's a
strong password!

*Don't* use any family names, pet names, and don't use low numbers in
your password (eg. 1 - silly stuff!).

 

It didn't get hacked - peoples accounts with shit passwords got hacked.
Let's square up the blame where it lies - user accounts with crap
passwords.

 

Don't use Xtra/Yahoo - but last time I looked, they show you an example.

 

Your account has been 'stopped' because you have a weak password and
it's been compromised - so to stop the hackers from using your account
to send out spam to all your contacts, it's been suspended - until you
change your password.

See my other message - develop a password phrase system so that you have
an easy to remember, but very strong password.

 

No lets see what happens if the logic test is applied. Nothing wrong with
Xtra/Telcom and yet they chose Yahoo to deliver their e-mail service which
falls over. There is no chance that what is wrong with Xtra /Telecom is
their choice of e-mail providers?

Yeah right! A contractor is crap if he chose a piss poor subbie.

 

Nope. If "crap passwords" was the cause, then you would be having
problems with every large email provider on the internet, including
Google's GMail.

The reality is that it's Yahoo which is crap. Reportedly they haven't
updated their servers properly, so their system is full of security
holes.

They also supposedly provide an email service with POP / IMAP access,
and then insist you log on to their idiotic webmail system "often
enough" to keep your account. Because I didn't log on to webmail "often
enough", they simply deleted my account - no warning, no email
reminder, just wipe it out. They're useless cretins who don't know how
to run the service they supposedly provide, just like Vodafone NZ.