I am mostly posting this so it gets archived on Google, hopefully it might help someone, some day. SBC Yahoo DSL, if you are a tech and have this service in your area you might get called on someday to install this. The install CD SUCKS. It forces you, with no choice, to install tons of SBC Yahoo crap. All pof which loads on startup. Fear not. Quickly choose Explore on the cd, look through the directory structure for a folder called " Enternet 300" or "Efficiant Networks" You can then install just the PPPoE dialer, quickly and painlessly connect to the SBC Yahoo Service. Now I always miss the obvious. Throw me a impossible problem and I'll solve it in 5 minutes. Give me an easy one and I'll stare at it for hours. I tried installing this SBC yahoo today, or to get the Enternet to connect and it kept failing. Enternet gave a "tap" error, the SBC installer just locked up and didnt do anything. I screwed around for about 45 minutes and then made the obvious realization that the Mcaffee firewall, which I had installed first, was preventing the dialer from working properly, and causing the Installer to lock up. Notice it just stops doing anything, no error, no "not responding" it just sits there. I tried disabeling the firewall, no luck. I stopped it in the MMC services snap in, no luck. After I finally uninstalled it the PPPoE connection worked fine. I left the Mcaffee uninstalled and just went with ZoneAlarm. I've always had horrible luck with Norton Internet security too. That program does weird voodoo things to peoples computers. If it is misconfigured it can be a nightmare to solve the issue. Note to techs : : Always Uninstall Norton Internet Security if you are having weird TCP/IP issues. O, whats that you say? You tried uninstalling Norton and it failed? You tried again and it says that the uninstaller is already running? Download this patch from Microsoft: [URL]http://support.microsoft.com/default.aspx?scid=kb;en-us;290301[/URL] And now Norton will magically uninstall. I hope this helps someone, some day. Please post other small tips and tricks in this thread. Help someone today with Google.