RMA'd HD and now A One Month Wait???

I have a WD HD for RMA and I thought I have to wait a week for an advance replacement and now I get an email telling me I might have to wait another 2 weeks!?!? WTF this makes me upset about WD. Why the hell did I buy from them. I should have gotten a Seagate or Maxtor damnit. Only one year warrenty but I think Maxtor has 3 years and Seagate has 5 years.

 

I've had pretty good luch with WD lately, both my A64 rigs are running WD SATA HD and I haven't had a problem yet...........Knocks on wood..........

 

really, when I rma my hd to WD, it's really fast, like within a week, i got my replacement. is the hd special or what?

 

No it just one of those SE Caviar HDs and I got an email today saying there is a delay in the shipment for my replacement HD. I could wait upto 2 weeks now. :evil: They should conpensate me by giving me a 160gig or 200gig for such a long wait. First it has a SMART failure and now upto 2 weeks more of waiting. I have waited a week already. This is my first experience with WD and I am not happy.

 

That would really piss me off also, I hate waiting for things.............
As for Seagate, I really like their HD also, very quiet drives. Although I have not used any of their SATA drives yet, maybe one of these days I'll get lucky though.

 

that's intersting. You didn't ask them to ship the hd first then you return the hd? I thought you can do that, that way you will get the hd before you ship your hd (i usually do this way).
I had to deal with WD befor and it's fast, I can't belive it's so slow for you.

 

never RMA Skt A board tooo ASUS, they actually send them to Asia to repair them... i did and i waited 3 nilly 4 months!!!!

 

Actually that is exactly what I did. I RMA'd for an advance HD so I can get the new one and then send the crapped one out when I have transfered all the files over.

 

Ya that sucks about most things in computers.. their made ins Asia and its the only place to repair them.

 

yes but asus had it sitting there for 1 month... DAM LAZY PPL!

 

Whoa 1 month damn! Good thing I don't plan on getting an ASUS mobo anytime soon and will probably never will now know they are only made in Asia ouch!

 

Almost all mobo's are made in Asia its just cheeper for them to export it form there.. so don't be jumping the gun yet.

 

and they said that it will take them 1 month, that's too long. they should send a replacement soon plus if that one is not in stock, they should just replace a better one. Weird how WD's service has gotten so bad.

 

my situation is actually probably common...
I sent back my mobo... (only because its ghay)
they said we are going to send it to asia to fix (i said can't u give me a new one?, then i rememberd socket A whent boom!)
and then it took them a month to send it.
And then i recieved it 2 months after that!

 

wow, I have no idea that asus's rma is so bad. 2 month that's just unacceptable.

 

yep... they suck!!! (and there not so great in the Products ability part ether)

 

I guess sometimes you get shafted. I would like something for compensation but they would think I am crazy. Even if I get mad and yell at them I about they would do anything. Anyone think I should email them and ask for compensation?

 

well, I think you should ask them to upgrade the hd or ship whatever they have available, told them that you need the hd NOW.

 

hehe I think I will ask them as 1 freakin month is retarded and as long as it is 120gig or higher and it has to be a SE Cavier series. Not good PR in my view. I can see them all now sitting drinking coffee while they laugh at me because I have to wait 1 month. haha very funny mf. suck it!

 

1 month IS too long. Ususually they will give you something equal or better when RMA, just be firm and tell them that you really need the system to work.