Anyone have any issues with Ritz Camera, Wolf Camera or Photo Alley? I have been screwed over i.e. Ritz Camera has made up facts, outright lies and has failed to refund my $1500.00 as promised they are at fault and I was wondering if anyone else had any issues - I have retained a lawyer! I plan to Sue for Consumer Fraud. if anyone would like to join me please contact - e-mail me. TIA btw Ritz Camera, Wolf Camera and Photo Alley are all owned by the same person --> Sue Goldsmith!!
I once went into Ritz for some odds and ends (slide film for the non-digital cameras I had then) and, while chatting with the clerk, mentioned that I might be interested in getting into digital photography. I wasn't sure if I wanted to go with a whole new system or just buy a digital body compatible with the Pentax lenses I already had. When the salesmen/clerk told me I couldn't use those lenses with the Pentax, I quickly decided I would not be doing business with them in the future. Plus, he really had an attitude.
I to have been going to Ritz for odds and ends when traveling for years. They are fine for that. I've even bought a couple of Quantaray flash systems from their store in Roanoke, VA when I needed then in a hurry (UPS misplaced/delayed some of my gear). I don't think I'd ever buy a camera body or any other higher end equipment from them though. The bottom line though is that I always use a credit card on these purchases. That way, should all else fail, I always have recourse to a charge back by the CC company.
I once worked for Ritz for a very short time. They lie to their employees too. The salary plan was totally misrepresented. So I went to work for Wolf before Ritz bought them out. It was a great company to work for. Now it's garbage. They even bought Cameraworld and destroyed it. Old Bob
The employees I've met at Ritz/Wolf/whatever haven't known enough about photography to willfully lie about anything. Me - "Do you have a 68mm circular polarizer?" Wolf Camera #1 - "We don't carry those... Wait, what does it look like?" Wolf Camera #2 - "If it wasn't circular, how would you screw it on?" Wolf Camera #3 - "Yes, we do. See? They're all round."
Slightly related... Ritz Camera in Paramus, NJ (or was it somewhere in PA? - anyways...) Me - "I need a 77mm circular polarizer" Ritz - "Whoa... what do you need that for??" Me - "My wide-angle has that diameter, so..." Ritz - "You should switch to digital, could do it in Photoshop then!" Me - <silently leaving> Got the polarizer elsewhere... Cheers, ink
Ritz Camera, Wolf Camera as well as Photo Alley businesses are all licensed to Sue Goldsmith as the business owner! I assumed that Sue Goldsmith must also own the businesses as well!
Uh, that's the contact. It's a corporation, not a proprietorship, so it doesn't have an "owner" per se.
