resets at logon - XP

Discussion in 'Computer Support' started by Johnny8977, Mar 13, 2005.

  1. Johnny8977

    Johnny8977 Guest

    Hi all.

    My brother has a problem when he tries to log on. He gets to the XP logon
    screen, but when he clicks his logon, it shows as loading settings and then
    immediatley to saving setting. It logs him off immediately after he tries to
    logon. I've tried to boot into save mode and the same thing happens with
    Administrator.

    I think he's got a virus, but how can I run his anti-virus (AVG) if I can't
    get into windows?

    Any help would be gratefully apprecaited.
     
    Johnny8977, Mar 13, 2005
    #1
    1. Advertisements

  2. Johnny8977

    Stace Guest

    You could put his drive as a second drive into another PC. Start it up and
    run the anti-virus software to scan the second drive.

    HTH
    Stace.
     
    Stace, Mar 13, 2005
    #2
    1. Advertisements

  3. Johnny8977

    Johnny8977 Guest

    Great idea. I'll do it on mine. Thanks


     
    Johnny8977, Mar 13, 2005
    #3
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.