Remote Assistance

Discussion in 'Computer Information' started by Julie, Oct 22, 2003.

  1. Julie

    Julie Guest

    When trying to use XP Pro's "ask a friend to connect to your computer with
    Remote Assistance" a internet explorer panel pops up with the message "a
    program could not start. Please try again" And the left side of the Remote
    assistance window that opens remains blank.
    I have set the system up in control panel to "allow invitations for", & to
    "allow this computer to be controlled remotely".
    I am the sole user of this PC & the administrator.
    Any suggestions please?
    Julie, Oct 22, 2003
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