Problems with Internet Explorer access to AOL mail

One of my colleagues' Web access to her AOL account stopped showing
her e-mails.

I checked the Tools/Internet settings, relax some of the privacy and
security, but it did not help.

From my computer which has the same operating system (Windows 2000
professional), she's able to access her e-mail.

If it matters, we are on a company network and behind a firewall.

What could be wrong?

Thanks,

Sam

 

I'm back!! And to celebrate, S.V.Proff yelled out:

dump AOL.

--

 

Any IT staffer who permits AOL to be installed on his company's networked
machines should be immediately fired.

--
Gary G. Taylor * Rialto, CA
gary at donavan dot org / http:// geetee dot donavan dot org
<<Take THAT, VeriSlime!
"The two most abundant things in the universe
are hydrogen and stupidity." --Harlan Ellison

 

She is NOT trying to access her mail with the AOL software. She is
using Internet Explorer.

Thanks,

Sam

 

Irregardless. Any IT staffer who permits web based email accounts to be
accessed via the company intranet should be immediately fired.

 

I'm back!! And to celebrate, Gary G. Taylor yelled out:

agreed.

--

 

I see nothing wrong with webmail. That is not the question here,
however. Can anybody else help with the AOL problem?

 

S.V.Proff said:

I think anyone who spells regardless irregardless, should get spelling lessons
or use a spell checker.

 

Maybe we can put a solution back on track if we start a new thread?
Please create a hotmail account for your colleague.

See if we can send and receive email via this account. If not let try to
capture an error.

You might also give us an idea ofwhat the network topology and any software
or hardware that stand between you and the web.

Is it just email or other AOL web pages too?

 

[snip]

What does "MSFT" stand for?

Why are you replying to Brian H?

Do you realize how old this message (from Brian H) is?

Thanks.

 

Hello Stevta...

Agreed, a new thread (or at least revisiting the topic) may be in
order here... The problem isn't that AOL WebMail can not
(ever) be read, what it is at least as far as I can tell, is common
to and started about the same time in "My Netscape" WebMail
interface (also owned + run by 'My Screenname' Service of AOL.
What happens *every* time you load My Netscape or AOL email
through IE is that the web browser downloads anywhere from
850kb to (one time at least) 1.95mbs of some sort of 'security'
files needed to access webmail (damned if I can figure out what
they are, but it repeats any time the web browser has been
closed and relaunched to get to WebMail)... Once the files
'needed' are downloaded, then (and only then) will the progress
indicator start moving... The first time the page loads, you get
the generic screen from IE that tells you the 'site can not be found'.
you need to hit the back button one time to get to the login
window again and re-enter SN + PW one more time, then the
progress indicator starts immediately and does take you to
the webmail inbox.

This does appear (at least to dial-up users) like an inability to
access the WebMail site, because depending on other
bandwidth drains on the internet, access to the INBOX page
can take anywhere from 6 to 15 minutes to load (as well as
the first unsuccessful attempt to locate the web site which
ALWAYS happens at least once).

Not sure why this happens, but all attempts to adjust security
or (so-called) safety settings, cookies allowed, etc. seems
to have NO effect on making WebMail load any faster...

I've grown so frustrated with the slowness of entering
'My Netscape' webMail, that I've switched almost all my
mailing lists, Yahoo! Groups and recurrent friends email
to other addresses...

BTW, I'm on Win98SE, with IE 6.0 and all latest browser
security updates, elective downloads installed, latest
Norton Anti-Virus, yada yada yada... (everything installed
is the latest possible revision, AIM, MSN Messenger, etc.)

--
Always,

Bob Hare Jr. aka 'Animated GIF Man'
Editor of Official AOL NewsGroups FAQs at:
http://www.users.totalise.co.uk/~animatedgifman/

(preferred)

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