Preparing to install grrrrr

Discussion in 'Computer Support' started by Jess, Apr 28, 2005.

  1. Jess

    Jess Guest

    Why is it just lately that when booting up computer it loads and comes up
    with the "windows is preparing to install" and the dialog box comes up with
    "picture gallery" The only way I can get rid of this is by inserting my HP
    printer cd and it seems to find the file on this and after a while it loads
    and box disappears.
    The question is why has this started to happen? the printer has been
    installed for 2 months plus without any problems.

    Thanks for any help

    Jess, Apr 28, 2005
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  2. Jess

    °Mike° Guest

    Uninstall the printer and any printer software, then reinstall.
    °Mike°, Apr 28, 2005
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