PC won't shut down

Discussion in 'Computer Support' started by flogerber, Feb 19, 2004.

  1. flogerber

    flogerber Guest

    We have a PC that DH fixed up to give our grandkids, and everything works
    fine except windows won't shut down. He reinstalled windows, but that
    didn't help. Any help will be appreciated.

    flogerber, Feb 19, 2004
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  2. flogerber

    Trent C Guest

    We have a PC that DH fixed up to give our grandkids, and everything works
    Who or what is DH?
    Which operating system are you using?
    How does the shutdown failure manifest itself (where in the shutdown process
    does it stop)?
    Trent C, Feb 19, 2004
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  3. flogerber

    flogerber Guest

    DH is my Husband. It is Windows 98 SE, and it stops when you push start and
    shut down, the icons go away and it stops. You can do the ctr, alt and
    detete and it will shut down.

    flogerber, Feb 19, 2004
  4. flogerber

    ICee Guest

    Look here: http://support.tangent.com/win98/windowsshutdown98.htm

    Also found a shutdown supplement install for 98SE here, under "Patches
    and Updates": http://www.modnet.com.au/archives/win9x.htm

    You should also go to Windows Update and see if any updates are
    ICee, Feb 19, 2004
  5. flogerber

    Unk Guest

    Since you didn't mention the OS, scroll through the list.

    Windows 2000 Does Not Shut Down Correctly with Adaptec
    Easy CD Creator 4.0 or Earlier Installed

    HOW TO: Troubleshoot Shutdown Problems in Windows 2000

    HOW TO: Use the Remote Shutdown Tool to Shut Down and
    Restart a Computer in Windows 2000

    Win98 SE shutdown problems
    [ More results from http://www.aumha.org ]


    How to disable Fast Shutdown in Windows 98

    How to troubleshoot W98 shutdown problems

    How to troubleshoot W98 SE shutdown problems

    Shutdown troubleshooter for Windows XP

    "It is Now Safe to Turn Off Your Computer" Error Message When You Try
    to Shut Down Your WinXP, Win2000 Computer.

    Resources to Help Troubleshoot Shutdown Problems in Windows XP

    Windows XP Restarts When You Try to Shut Down Your Computer
    Unk, Feb 19, 2004
  6. flogerber

    flogerber Guest

    Thanks for your replies. We have tried them all and still it won't shut
    down. We are going to work on it some more tomorrow.

    Thanks again,
    flogerber, Feb 20, 2004
  7. flogerber

    J Guest

    Don't try this until someone else comments on it but it worked for me.
    Go to control panel/device manager/system devices,
    Click on system board then click remove,
    Turn off the power, give it a minute then switch back on, Windows should
    start re-detecting your hardware. You may have to start in safe mode,
    restart a couple of times but when it's done windows should have sorted out
    any conflicts.
    Good luck.
    J, Feb 20, 2004
  8. flogerber

    Harrison Guest

    Another one?
    Somebody else take this one.
    Harrison, Feb 21, 2004
  9. flogerber

    PaladinX Guest

    Set the "Exit Windows" sound to none. If it is currently set to none,
    select a sound, save the setting and then select none...I've seen this work
    about 80% of the time. Use the sound and media link from the control panel
    to set this. Hope this helps!
    PaladinX, Feb 21, 2004
    Misa Mirkovic, Feb 21, 2004
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