PC Guard problem with Windows 98

Discussion in 'Computer Support' started by I. Patstone, Sep 2, 2005.

  1. I. Patstone

    I. Patstone Guest

    I installed PC Guard from the Blueyonder website & found when I clicked on a
    link on a website or in an email Internet Explorer freezes, it is as if
    there is a pop up blocker, however I never activated the blocker. I have
    uninstalled PC Guard & tried reinstalling Internet Explorer nothing has
    solved this problem.

    After installing PC Guard when I reboot I get the following message: Cannot
    find a device file
    that may be needed to run Windows or a Windows application. The windows
    registry or SYSTEM.INI file refers to this device file, but the device file
    no longer exists.
    If you deleted this file on purpose, try uninstalling the associated
    application using its uninstall or setup program.
    If you still want to use the application associated with this device file,
    try reinstalling that application to replace the missing file.


    Press a key to continue

    When I press a key the message is shown again with
    "C:\WINDOWS\SYSTEM\Freedom.VxD Press a key" at the bottom of the message.
    When I press a key Windows loads as normal.

    Any help & advice greatly appreciated.
    I. Patstone, Sep 2, 2005
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  2. I. Patstone

    docmill Guest

    Boot up in DOS and run SCANREG /fix then SCANREG /opt

    Then start Windows in safe mode and edit the system.ini file in
    C:\Windows to get rid of the reference to the freetdi.vxd.

    Or when you hold down the F8 key use the option to load drivers one at a
    time and say no to the freetdi.vxd. That should get you back into full
    docmill, Sep 3, 2005
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  3. I. Patstone

    caffracer Guest

    Hello mate - I've got the same problem with trying to click on links
    etc., after installing PC Guard. I spent about an hour talking to the
    Blueyonder tech. support people, who eventually ran completely out of
    ideas and advised me to go to Windows Updates & see if they had
    anything that could help!

    Any advice on how to restore the ability to click on links would be
    greatly appreciated . . .
    caffracer, Sep 24, 2005
  4. I. Patstone


    Sep 3, 2007
    Likes Received:
    pc guard problems

    Having signed up to Virgin Broadband and having no option but to install PC Guard at the same time, I decided to uninstall PC Guard as it was interfering with everything I did and I was happier with my previous virus control.

    I un-installed in the usual way, but was left with Freedom which Windows kept trying to install and caused even more problems-I could not use my e-mail and internet most of the time, it slowed everything else down & wouldn't let me shut down until it was ready.

    Most of the comments I have seen about PC Guard say to get rid of it - easier said than done.

    I tried all sorts of suggestions of things that might help: not happy about messing about with anything in dos as I am not familiar with it, tried system restore, checked virgin's website re: PC Guard, which was just a load of answers to easy problems, tried re-installing PC Guard from the virgin disc and online just so that I would have some kind of control back over my pc, but it would not re-install and nothing I did helped.

    I finally found this link:


    I have used it and it does seem to have removed PC guard and Freedom completely, although I have done this very recently so only time will tell-shame it wasn't easier to find through the virgin website! (several weeks on - still no problems)

    Hopefully it may help others out there who are experiencing simular problems.
    Last edited: Sep 20, 2007
    chloe1, Sep 3, 2007
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