Outlook E-Mail Encryption Problem

Discussion in 'Computer Security' started by Joan Riverton, Dec 2, 2003.

  1. Outlook (2002) refuses to encrypt an e-mail message to a client who
    uses Lotus Notes R5 in Win 2000, even though in the client's Internet
    Explorer: Tools/Internet Options/Content/Certificates dialog, both her
    certificate (on the Personal Tab) and our certificate (on the Other
    People Tab) are present and have the correct serial numbers.

    On our system, Outlook will send her messages "signed" but will not
    allow encryption. (We have exchanged keys with her and are using her
    public key in Outlook).

    Something in Outlook is preventing encryption ... does anybody know
    what that might be? (Other client users are using identical Win2000,
    Lotus Notes R5 on their workstations and have no problems.)

    Joan Riverton, Dec 2, 2003
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  2. Joan Riverton

    Jyrki Nivala Guest

    What is the the error message you receive? Does she have a e-mail address in
    her certificate? Is it the same you are using when sending the message?

    Who has signed her certificate? Is the root (that has signed her
    certificate) installed into your Win2000 workstations?
    Jyrki Nivala, Dec 2, 2003
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  3. Joan Riverton

    lyal Guest

    Do you have the recipients encryption public key (not the signing one...)?
    lyal, Dec 2, 2003
  4. Thank you for your reply. I didn't know there was a difference
    between a public key and a signing one. Please tell me how to make
    the distinction ... I'm new at this, and so far I've been lucky ...

    The key we have was downloaded from Verisign by going to their
    "repository." Which key would that be?
    Joan Riverton, Dec 2, 2003
  5. Thank you both for your support. The problem was a misspelled e-mail
    address in the "Contacts" folder in Outlook.

    I looked at it a dozen times and failed to notice until I read your
    kind messages and then went to verify it.


    Joan Riverton, Dec 2, 2003
  6. Joan Riverton


    Dec 23, 2011
    Likes Received:
    How to send non-encrypted attachments to outlook from lotus notes

    Hi Team,

    One of my lotus notes application sending mail with attachment,
    its working fine in lotus notes but for outlook users its not opening (attachment).
    Can you help me to solve this ?
    Bansilal, Dec 23, 2011
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