Copy of an email I just sent to <>:\n\nThe subject says it all. It's consistently the WORST USENET service I've\nEVER had from ANY ISP in New Zealand, EVER. It flakes out all the time,\nI can't connect, it hangs with no info being sent halfway through an\noperation (like sending an article). I might as well go back to paying\nNewsGuy (a US based USENET feed) who were great _and_ carried all the\ngroups I want (which you do, it's just the service is crap) for USD.95\nper month. But then WTF am I paying you guys for? Email? I can do that\nmyself if need be!\n\nPlease - I want a decent freaking USENET feed. Why is it taking so long\nto sort this out?\n\nAlso, the service you outsource to obviously doesn't give a sh*t about\ntheir feed and the quality of groups carried - just look at all the\nPOINTLESS misspelled, empty groups! WTF is the point of carrying other\npeople's errors in creating groups???\n\nWhat kind of a micky mouse operation is this? C'mon Orcon - get your act\ntogether. You _used_ to be a decent ISP.\n\nRegards,\n Jamie Kahn Genet (a very pissed off customer).