Just curious to see how long it is taking some of you to get a response back\nfrom Cisco when sending them an e-mail detailing a problem. The reason I ask\nis that at work we have had a few problems registering equipment bought\nthrough our supplier, who had decided to register them theirselves and made a\nhash of it. I send an e-mail off asking for assistance and in most cases it\ntakes two weeks to get a useful reply!! To my mind this is totally\nunacceptable. Are we just unlucky or is this the norm? We are based in the UK\nby the way.